What are the responsibilities and job description for the Patient Registrar - Leatherman Behavioral Care Pavilion position at MUSC Health?
Job Description Summary
Come join our Leatherman Behavioral Care Pavilion team as a full time Patient Registrar!
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005476 LBH - Admitting
Pay Rate Type
Hourly
Pay Grade
Health-18
Scheduled Weekly Hours
40
Work Shift
Job Description
The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification, explanation of hospital policies regarding visitation, payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.
Education: Must possess a high school diploma or equivalent
Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.
Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)
The MUSC Health Leatherman Pavilion Features Will Include:
Services
Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)
The MUSC Health Leatherman Pavilion Features Will Include:
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Come join our Leatherman Behavioral Care Pavilion team as a full time Patient Registrar!
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005476 LBH - Admitting
Pay Rate Type
Hourly
Pay Grade
Health-18
Scheduled Weekly Hours
40
Work Shift
Job Description
The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification, explanation of hospital policies regarding visitation, payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.
Education: Must possess a high school diploma or equivalent
Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.
Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)
The MUSC Health Leatherman Pavilion Features Will Include:
- A rapid access center to provide walk-in triage and assessment and offer transition to care.
- Telepsychiatry services to strengthen access to psychiatric services throughout the region.
- Sixteen adult and four adolescent beds for crisis services to rapidly stabilize patients.
- Outpatient adult and pediatric behavioral health clinics.
- A 63-bed inpatient psychiatric unit to treat patients needing more acute care, including the transfer of the 23 psychiatric hospital beds at the McLeod Behavioral Health Center in Darlington to the new facility.
Services
- Mental Health Services
- Addiction Services
- Therapy
- Anxiety
- Depression
- Bipolar Disorder
- Schizophrenia
- Psychosis
- OCD
Leatherman Behavioral Care Pavilion will serve as a regional behavioral health center and include a combination of triage, crisis stabilization, telehealth, outpatient, and inpatient services that will expand much-needed behavioral health resources in the Pee Dee region. Once built, the center will occupy the site of an MUSC-owned property currently known as the Cedar Tower campus on E. Cedar Street in Florence. The project was coordinated through an advisory committee convened by South Carolina Department of Health and Human Services (SCDHHS) Director Robby Kerr. (Opening October 2025)
The MUSC Health Leatherman Pavilion Features Will Include:
- A rapid access center to provide walk-in triage and assessment and offer transition to care.
- Telepsychiatry services to strengthen access to psychiatric services throughout the region.
- Sixteen adult and four adolescent beds for crisis services to rapidly stabilize patients.
- Outpatient adult and pediatric behavioral health clinics.
- A 63-bed inpatient psychiatric unit to treat patients needing more acute care, including the transfer of the 23 psychiatric hospital beds at the McLeod Behavioral Health Center in Darlington to the new facility.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
