What are the responsibilities and job description for the Coordinator/Supervisor-Business Operations position at MUSC?
Job Description Summary
.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC000388 CHS - DDC Clinical (Digestive Disease Center) (ART)Pay Rate Type
SalaryPay Grade
Health-24Scheduled Weekly Hours
40Work Shift
Job Description
The Digestive Health Patient Access Scheduling Supervisor reports to the DCC Clinical Front-End Operations Manager. Under general supervision, the Patient Access Scheduling Supervisor monitors operational systems and employee performance to increase patient satisfaction, operational efficiency, and effectiveness. This position directly supervises the daily GI Medicine and GI Surgery scheduling functions of staff to ensure Referral Management Specialists provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for MUSP and MUHA services.
Additional Job Description
Bachelor's degree from an accredited college/university and two years directly related customer service work experience; or an associate's degree and three years directly related customer service work experience; or a high school diploma or equivalent (GED) and four years directly customer service experience. Related customer service work experience in a medical office or hospital environment highly preferred. Prior supervisory experience beneficial. Excellent communication skills required. Must be able to communicate effectively with patients/families, physicians, employers, and third-party payers. Patient Access Certification preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
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