What are the responsibilities and job description for the Switchboard Operator, FT position at MUSC?
Job Description Summary
A Switchboard/PBX Operator is responsible to receive, manage, and relay incoming and outgoing calls for the medical staff, patients, employees and other clients in a timely, professional and polite manner. To provide internal communication assistance as needed via paging system. Assists in maintaining and responding correctly to current Emergency Code procedures. Updated and maintains reports and communication information such as on-call information for physician's and ancillary departments. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 100% success rate to meet expectations and 98% greater to exceed.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
PRNCost Center
CC001303 FLO - Switchboard (FMC)Pay Rate Type
HourlyPay Grade
Health-20Scheduled Weekly Hours
8Work Shift
Job Description
A Switchboard/PBX Operator is responsible to receive, manage, and relay incoming and outgoing calls for the medical staff, patients, employees and other clients in a timely, professional and polite manner. To provide internal communication assistance as needed via paging system. Assists in maintaining and responding correctly to current Emergency Code procedures. Updated and maintains reports and communication information such as on-call information for physician's and ancillary departments. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 100% success rate to meet expectations and 98% greater to exceed.
Additional Job Description
Education: Must possess a high school diploma or equivalent
Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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