Process Description Writer

The Musco IT Team is seeking a Process Description Writer. We have office locations in Iowa (Oskaloosa, Muscatine, & Des Moines) & Denver, CO, and offer a flexible work environment. As a Process Description Writer, you will become an integral part of our team, responsible for meticulously crafting clear, concise, and highly detailed process documentation across various functions in our company. Your exceptional writing skills and keen attention to detail will ensure that our complex operational procedures are well-documented, easily understandable, and standardized, enabling seamless communication and efficiency across departments. This crucial role demands a unique blend of technical writing expertise, analytical thinking, and a deep understanding of our industry practices. We are seeking a passionate individual with a knack for translating intricate processes into accessible formats that empower our staff and drive organizational success. If you are motivated by the opportunity to influence operational excellence and thrive in a collaborative environment, we invite you to explore the comprehensive job description below and consider joining us in our mission to enhance operational clarity and performance.

At Musco, our motto is, We Make It Happen®. There is a can-do, innovative spirit here. We are problem solvers, always up for the next challenge. While our headquarters are in Oskaloosa, Iowa, we are a global company, providing lighting solutions in more than 125 countries.

What you will do as a Process Description Writer

• Collaborate with department heads and subject matter experts to gather information on processes
• Draft, review, and revise process documentation to ensure clarity and accuracy
• Create process flow diagrams and other visual aids to support written documentation
• Ensure all documentation adheres to company standards and regulatory requirements
• Conduct regular reviews and updates of existing process documentation
• Provide training and support to employees on newly documented processes
• Assist in the development and implementation of process improvement initiatives
• Maintain an organized repository of all process documents

What you need to be successful

• Bachelor's degree in Business, Technical Writing, or a related field
• Experience in process documentation or technical writing
• Strong analytical and problem-solving skills
• Excellent written and verbal communication abilities
• Familiarity with process mapping tools and software
• Attention to detail and a high degree of accuracy
• Ability to work independently and manage multiple projects simultaneously
• Knowledge of industry-specific regulations and standards
• Proven experience as a Process Description Writer or similar role
• Proficiency in Microsoft Office Suite and other documentation tools
• Strong organizational and time management skills
• Ability to interpret complex information and present it in a clear, concise manner
• Excellent interpersonal skills for effective collaboration with cross-functional teams
• Understanding of process improvement methodologies
• Basic knowledge of project management principles
• Commitment to maintaining confidentiality and data security standards

Who is Msco

Musco is the global leader in sports and large-area lighting solutions. We believe work should be fun – at Musco, you are part of world-class projects ranging from the London Stadium to the New Orleans Saints Mercedes-Benz Superdome to Iowa State University’s Hilton Coliseum, to major transportation hubs, to your local Little League stadium to our In Mini-Pitch System™ Solution. Our Team-first culture enables us to envision, create, refine, and guarantee the best lighting systems. We are forward-thinking, always striving to create the next generation of technology. A privately held company since 1976, our supportive and caring culture is based on relationships and creating value. The Des Moines Register named Musco an Iowa Top Workplaces recipient. Read more here.

Together We Make It Happen® – we invite you to apply at musco.com/careers.

What does Musco offer

At Musco, we offer opportunities for meaningful work at a company you can be proud of. That includes supporting learning through on-the-job experiences and options to develop and grow through different roles within your organization. We value our Team Members and support a work-life balance with flexibility for you to volunteer in your community, attend family activities, or simply have time to do the things you enjoy.

In addition, we offer:

• Health insurance – comprehensive plans with low out-of-pocket costs
• Generous paid time off benefits
• Profit sharing – calculated on profitability
• 4% 401K match – immediately vested
• 100% paid Team Member premiums for life insurance and short-term disability insurance