What are the responsibilities and job description for the Surveillance Officer I position at Muscogee Nation Gaming Enterprises?
Department: TUL Surveillance
Property: River Spirit Casino Resort
Location: Tulsa, OK, US, 74137
Full-Time/Part-Time: Full Time
Summary:
Under the direction of the Surveillance Supervisor, the Surveillance Officer is responsible for observing activities at the Muscogee Nation Gaming Enterprises gaming facilities for compliance with Federal, State, and Tribal laws and ordinances. The Surveillance Officer, through observation, is to protect the integrity of the facility, all money, and all assets of the Tribe.
Responsibilities:
1. Operates a closed circuit surveillance system within the gaming facility.
2. Observe patrons and employees participating in gaming activities to detect infractions of house and policy rules and regulations.
3. Observe patrons to detect various types of scams, fraud, and other violators as designated by the immediate supervisor.
4. Record irregularities through detailed written reports.
5. Will ensure that all Muscogee Nation gaming facilities are following the Nation's gaming ordinances.
6. Prepare daily activity report logs, incident reports and daily interdepartmental surveillance reports.
7. Safeguard all confidential information and maintain departmental confidentiality.
8. Report any personal circumstances that may pose conflict of interest or hamper credibility to the Office of Public Gaming.
9. Will assist Lighthorse Security Officers within the facility by radio and/or phone.
10. Perform additional duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required:
Requires the ability to use Microsoft office, data entry and the internet.
Must be 18yrs or older.
Require and maintain a valid driver’s license.
Six (6) months of surveillance and/or gaming experience, NIGC, internal controls, and IGRA, or a combination of education and experience preferred.
Previous surveillance experience preferred.
Must be able to work flexible schedule.
Must have reliable transportation.
Be able to travel to other MNGE properties.
Problem solving skills and attention to detail.
Professional communication skills.
Critical and logical thinking.
EDUCATION
High School Diploma or GED
Associate's Degree in Criminal Justice or Law Enforcement preferred
EXPERIENCE
Minimum Requirements - (2) years experience surveillance and/or gaming experience. Two (2) years experience and knowledge with surveillance reports and equipment, NIGC, internal controls, and IGRA, or a combination of education and experience.
Preferred Requirements - Three (3) years experience in surveillance and/or gaming, report writing, surveillance and/or gaming equipment, and knowledge of NIGC, internal controls, and IGRA. One (1) year experience in a supervisory capacity. Class II or III Casino experience preferred
LICENSES/CERTIFICATIONS
Current Oklahoma Driver’s License
MCN OPG Gaming License is required.
Key positions require knowledge and application of Title 31 reporting requirements.
Must have the ability to pass comprehensive background check, drug test, and obtain gaming license as required
