What are the responsibilities and job description for the Sales Manager - Freight Brokerage position at Muse Freight?
Join Muse Freight, a leading company in the Transportation & Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations. As a Sales Manager at Muse Freight, you will play a crucial role in driving revenue growth and expanding our client base within the highly competitive freight brokerage market. You will lead a team of dedicated sales professionals, providing guidance, coaching, and strategic direction to achieve sales targets and deliver exceptional service to our clients.
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Annual Bonus
Paid Holidays
Responsibilities
- Lead, mentor, and motivate a team of sales representatives.
- Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback.
- Foster a collaborative and high-performance sales culture within the team.
Sales Strategy & Planning:
- Develop and execute effective sales strategies and tactics to achieve revenue and growth objectives.
- Analyze market trends, competitor activities, and customer needs to identify sales opportunities.
- Establish and monitor key performance indicators (KPIs) to measure the success of sales initiatives.
- Develop strong leadership and coaching skills to motivate sales team members.
- Geographical Proficiency: Thorough knowledge of US and North American geography, including major cities, transportation hubs, key highways, and interstates
Sales Process Optimization:
- Streamline the sales process to maximize efficiency and effectiveness.
- Implement and enhance sales tools, CRM systems, and reporting mechanisms.
- Provide training and support to the sales team on best practices and sales techniques.
Client Acquisition and Relationship Management:
- Identify and target new clients in various industries, forging strong relationships to secure long-term partnerships.
- Maintain and nurture relationships with existing clients, ensuring their ongoing satisfaction and loyalty.
- Resolve client issues and concerns promptly and professionally.
Performance Reporting:
- Prepare regular sales reports and forecasts for senior management.
- Monitor sales team performance, track progress towards targets, and develop action plans for improvement as needed.
Requirements
Experience: Minimum of 1 year of experience in the Transportation & Logistics industry. Minimum of 1 year of experience in a sales management role.
Problem-Solving: Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with senior management, clients and sales teams alike.
Ability to handle multiple projects and multiple customers at a single time.
Customer Focus: Strong customer service orientation, always striving to meet and exceed expectations.
Self-Motivated: Ability to work independently, take initiative, and prioritize tasks.
Team Player: Demonstrates ability to collaborate and work effectively within a team environment.
