Manager of Group and Outreach Programs: Full Time

POSITION TITLE: Manager of Group and Outreach Programs: Full Time

SALARY RANGE: $49,000 - $55,000/Annually

DEPARTMENT: Education

REPORTS TO: Director of Education

AVAILABILITY: Monday-Friday

The Manager of Group and Outreach Programs is responsible for designing, implementing, and overseeing programs for groups and outreach at MOSI and off-site. These programs include, but are not limited to MOSI in Motion Outreach, camp-ins, scout workshops, birthday parties, and community and special events. They will build and lead a team of educators to work collaboratively to create and deliver STEAM experiences that promote MOSI's vision, mission and values.

DUTIES AND RESPONSIBILITIES:

• Supports MOSI's mission, values, vision, and core commitment to STEAM programming and community engagement, as well as institutional relevancy for the future.
• Contributes to and supports the MOSI strategic plan, priorities, and institutional initiatives.
• Contributes to a positive organizational culture based on mutual respect, a spirit of cooperation, and openness to many perspectives.
• Participates in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
• Provides leadership and oversite of all aspects of scout, outreach, and overnight programming.
• Directs and oversees the workflow and daily activities of the Outreach, Camp-In and Scout team and birthday parties including hiring, training, supervisory, disciplinary, scheduling, and evaluation. Effectively communicates and coordinates all memos, meetings, and trainings to ensure overall operational awareness and collaboration. Leads a team that consistently meets and exceeds engagement, project and creative goals.
• Works in partnership with other department heads to resolve issues and ensure appropriate corrective action is taken in looking for ways to continually improve internal and external engagement.
• Conceptualize, initiate and teach new programs that respond to audience demand and organizational need.
• Build and maintains working relationships with staff onsite and at other organizations
• Demonstrate best practices in informal education and inquiry based science
• Monitors and maintains resources used for outreach, scout and camp-in programming
• Demonstrate that MOSI is a leader in STEAM engagement through programming and community events
• In collaboration with the Education Director and staff, initiate new program ideas, partnerships and revenue sources
• Contribute to grant writing, implementation, and management of programs including tracking data for evaluations and reporting of grants
• Oversight of tracking program attendance and contribute to monthly report on area activities and grants
• Monitor budget expenditures and work with staff to contain expenses
• Collaborate with the Director of Education to develop budget revenue goals each fiscal year
• Serve on committees internal and external to MOSI as appropriate
• Assists with family nights, adult nights and other MOSI education programming as needed
• Use appropriate technology to advance and support educational activities and programs
• Assists in creating social media content
• Works with event staff to provide educators as needed
• Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

• Directly supervises Outreach, Scout, Camp-In, and Birthday Party staff.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing workflow; appraising performance; and addressing complaints and resolving problems.

QUALIFICATIONS:

• Bachelor's Degree (B.S. or B.A) or 5 years related experience
• Previous experience in science center or similar informal educational institution, developing and implementing programs
• Working knowledge of instructional design and pedagogy
• Commitment to excellence and high standards
• Strong organizational planning, creative problem-solving, and collaborative skills.
• Ability to organize and manage multiple priorities with a focus on deadlines and
• Valid Florida Driver's license with proven safe driving record, ability to operate MOSI vehicles, including vans.
• Must be approved to work with children (clear Level II Background Screening through Department of Children and Families required).
• Engaging style and skill in public speaking and hands-on demonstrations including projecting to large groups
• Employee may be required to often work weekends, evenings and overnights
• Effective interpersonal, and written and oral communication skills.
• Good judgement with the ability to make independent and sound decisions.
• Creative, flexible, and innovative team player.
• Versatility, flexibility, and a willingness to work within a constantly changing environment.
Personal qualities of integrity, ethics and commitment to MOSI's mission and values.

COMPETENCIES:

• ELICIT-Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct.
• Customer Service-Displays a strong commitment to delivering exemplary customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Communication-Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions in oral and written situations; Demonstrates group presentation skills and actively participates in meetings.
• Teamwork-Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Judgment-Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Adaptability-Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently required to talk or hear and utilize visual acuity to operate equipment, read technical information and/or use a keyboard.
• Occasionally required to lift/push/carry items more than 25 pounds.
• Occasionally exposure to outside weather conditions.

MOSI offers a robust and comprehensive benefit package plan to full time employees. Benefits begin on the first day of the month following 60 days and include:

Health, Vision, Dental, Short term disability, Long term disability, Life insurance

Basic plans of each category are at no cost to the employee. Other employee options of coverage available as well as dependent coverage paid via payroll deduction.

Optional Insurance

A range of plans including Group Accident, Critical Illness, and Hospital Indemnity are available.

403(b) Retirement Plan

MOSI has a Tax Deferred Annuity Plan in place to help employees save for retirement. Employees become eligible in the Plan after one year of service and 1,000 hours worked. After that time, MOSI will contribute 3% of your salary and will match your employee contribution up to 4%. You can contribute to the plan immediately upon hire.

Paid Time Off (PTO)

MOSI believes that employees should have opportunities to enjoy time away from work to help balance their lives, and also recognizes that employees have diverse needs for time off from work. A generous and flexible amount of hours are available for full time employees to use that works best into their schedule.

MOSI Membership

Complimentary annual family membership

Local Memberships

Complimentary annual family membership to Florida Aquarium, Glazier Children's Museum, and ZooTampa at Lowry Park

Attraction Share

MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available: https://attractionshare.showare.com/