Manager of Operations, Centers for Public Science Learning

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

Who We Are

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and live our vision for a world where science belongs to each of us for the good of all of us.

Why We Need You

The Manager of Operations, Centers for Public Science Learning, is responsible for bringing the Centers' work to life in compelling ways for local, national, and global audiences on-site, in classrooms, and online. Reporting to the Senior Director, Strategic Initiatives and in partnership with the three Center for Public Science Learning Directors, this individual will lead a team that both serves as a content conduit to the community (Academia, Industry, Government, and Public) and oversees operations, including project management, resource allocation, grant-writing and fundraising, communications, partnership management, and support for convenings. Critically, this role will also support the Centers in identifying and developing innovative learning experiences by working with each to source cutting-edge science content and collaborate with colleagues to translate those ideas for the public. Through strategic leadership and effective communication, the Manager of Operations plays a critical role in ensuring the success and impact of the Centers.

What You’ll Accomplish

• Centers Operations Management:
  
  
  
  
  • Oversee the day-to-day operations of the Centers for Public Science Learning, including tracking and assessing project progress and expenses
  • Proactively anticipate and respond to operational issues and discrepancies
  • Organize team meetings and collaborate with the Senior Director, Strategic Initiatives to manage resources and coordinate Center projects to enable alignment with broader Centers and Museum strategy
  • Resource Management:
  • Manage budgeting, assigning, tracking, and reporting of staff time and funding
  • Plan the necessary staff and funding resources to support Center activities and coordinate with cross-Divisional Museum teams, as needed, to plan
  • Team Leadership and Development:
  • Manage, hire, train, and mentor a team of 2-3 Program Associates and Coordinators as part of the Centers Operations team
  • Delegate, assign, and monitor team work to ensure alignment with Museum and Center strategic priorities.
  • Develop a team capable of delivering on the Centers' commitments
  • Pipeline and Product Management:
  • Coordinate the lineup of upcoming products and experiences from the Centers, collaborating with Center Directors, senior leadership, and production teams
  • Work with Center Directors to identify and source cutting-edge science content, and collaborate with colleagues to match those ideas to the correct products
  • Ensure the Centers are a vital partnership engine for the Museum
  • Ensure the production of diverse learning experiences and products, such as strategic convenings and other products
  • Fundraising and Grant Management:
  • Manage grant needs, including conceptualization, submission, and implementation, and collaborate on grant writing
  • Partner with the Advancement team to meet fundraising goals and manage the team's funding needs
  • Communication and Stakeholder Engagement:
  • Manage Center communications and announcements to staff, board, donors, and the community
  • Manage Center webpage content and partner with Marketing, Public Relations, and Advancement teams to enhance visibility and fundraising efforts
  • Support the Centers Advisory Groups' communications and activities
  • Logistical and Operational Support:
  • Provide logistical support for various Center activities, including panel development, travel arrangements, stipends, and event planning and coordination.
    
    
  What We’re Looking For (Competencies)
  
  
  • Analytical skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights
  • Leadership: Create a generous and innovative culture through objective setting, goal setting and planning, communicating expectations, motivation, decision-making, delegation and teambuilding. Supervise, coach, empower and evaluate employees.
  • Advisory and diplomatic skills: Possess a credible presence and a compelling, authentic communication style. You need to make people believe you are there to help and hold them accountable. Speak and write clearly and articulately with executive presence
  • Curiosity & Learning: Be curious about the complexity of our organization and work. Willingness to listen and learn. Ambition to learn and push the boundaries of what is possible. Possess a growth mindset and desire to learn from failure.
  • Humility: Invite critique, dissent and surfacing of issues. Support and hold differing perspectives with curiosity and respect. Hold space for each other to grow.
  • Project Management: You can plan, prioritize, and keep a project moving on time and on budget while bringing others along.
    
    
  How We Work - Our Values
  
  
  • Everyone: We are everyone’s museum. We pursue equity and celebrate every person for who they are. We foster an inclusive environment in which we value and respect diversity.
  • Service: We serve our colleagues and community. We hold ourselves accountable to be a trustworthy public resource and to support a sustainable, just, and evidence-based future.
  • Learning: We love learning. We are curious about the world and want to share our joy and wonder with others. We value open minds and recognize that everyone has more to explore, discover, and create.
  • Connection: We find strength in connections. We collaborate across communities, organizations, and disciplines to make science relevant and accessible to all.
  • Boldness: We dream big. We boldly push ourselves forward, pursuing new ideas and challenges. We experiment and learn from our failures as we seek to inspire purpose, spark imagination, and encourage hope.
    
    
  Salary Range: $69,000 USD - $86,000 USD
  
  The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.