What are the responsibilities and job description for the Music CIty 4x4 is hiring: Service Writer / Service Advisor / Sales - Music City position at Music CIty 4x4?
Job Description
Job Description
Are you looking for a great career opportunity in the 4x4 industry? We're seeking to fill a FULL TIME Sales Consultant / Off-Road Customization Specialist position at Music City 4x4.
About us :
Music City 4x4 is a company in Hendersonville TN. We are innovative, social, customer-centric and our goal is to help our clients build amazing adventures using their Jeep, Truck or other off-road vehicle. Our work environment includes : - An amazing 8,000 SQ foot facility with retail showroom and 5-bay shop - Safe work environment- Lively atmosphere- Growth opportunities
Sales Consultant and Off-Road Customization Specialist
- Facilitate a positive buying experience for 4x4 enthusiasts
- Help customers build a plan for their build by using industry trends, Music City 4x4 technicians and your own experience. Using various materials, documents etc., show Pros / Cons to help customers so they can make an educated decision.
- Create and present accurate customer estimates
- Accountable for sales floor inventory, cleanliness, maintenance, safety and supplies
- Watch vendor notices, social posts etc. to look for new innovative products for the shop. Bring value propositions for new products to leaders.
- Call, email, post, direct message, etc., customers about prior quotes, events attended etc.
- Responsibly represent the brands you sell. Sponsor yourself with some help available by Music City 4x4. Badge your Jeep with Music City 4x4. Live the brand.
- Support Music City 4x4 events by attending and building relationships with clients.
- As you sell items in the store, ensure items are restocked and inventory updated
- Order parts for the sales you close. Follow-up on orders placed. Track and receive parts into inventory upon receipt. Ensure part ordered is correct and arrives timely to support customer project. Return damaged parts, surplus and parts ordered incorrectly.
- In partnership with manager, establish weekly, monthly and annual key performance indicators.
- Measures self and shop against targeted goals.
- Leverage clear and consistent communications with the shop team in order to ensure effective scheduling, customer needs are met and effective project timeline completion
- Strong financial acumen with an understanding of profit margins
- Creates and provides accurate cost, time and effort estimates with management approved profit margins
- Proactively assists others in achieving team and company objectives
- Maintains a clean, orderly and safe work environment
- Assists in forecasting / scheduling customer conversions, repair jobs and walk-in projects in partnership with shop team
- Ensures an outstanding customer experience
- Works with customer to assess needs and resolves concerns
- Escalation and resolution of customer concerns
- Answers questions about performance and technical aspects of our products and services
- Maintains up-to-date product knowledge to include value, benefit, features and familiarity with features / benefits of competitive products
- Collects accurate and timely payment of customer invoices
- Shares timely status and escalations with team members, management and customers
- Provides constructive feedback, observations and suggestions for continued efficiencies and improvements
- Assists in ordering, receiving and controlling inventory
- Other duties as assigned
Job Type : part-time
Benefits : Employee discounts on parts & labor
Paid time off
Flexible schedule
Health insurance available
Vision insurance available
Dental insurance available
Schedule : 8am-5pm Monday through Friday!
Job Type : Full-time
Pay : $19-$24 per hour
Expected hours : 40 per week
experience :
Work Location : In person
Company Description
Music City 4x4 is Tennessee’s premier offroad and truck customization shop, specializing in high-quality upgrades for Jeeps, Broncos, Trucks, and SUVs. With locations in Hendersonville and Clarksville, TN, we provide expert installation of lift kits, wheels & tires, lighting, bumpers, bed covers, remote starts, heated seats, and more.
We are committed to top-tier craftsmanship, elite customer service, and high-performance customization that sets us apart from the competition. Our experienced team of specialists ensures that every build meets the highest standards, whether for offroad adventures, overlanding, or daily driving.
With aggressive expansion plans, Music City 4x4 is growing into the ultimate destination for truck and offroad enthusiasts across the region. Whether you're looking for a rugged upgrade or a fully custom build, we bring your vision to life with precision and passion.
Company Description
Music City 4x4 is Tennessee’s premier offroad and truck customization shop, specializing in high-quality upgrades for Jeeps, Broncos, Trucks, and SUVs. With locations in Hendersonville and Clarksville, TN, we provide expert installation of lift kits, wheels & tires, lighting, bumpers, bed covers, remote starts, heated seats, and more. We are committed to top-tier craftsmanship, elite customer service, and high-performance customization that sets us apart from the competition. Our experienced team of specialists ensures that every build meets the highest standards, whether for offroad adventures, overlanding, or daily driving. With aggressive expansion plans, Music City 4x4 is growing into the ultimate destination for truck and offroad enthusiasts across the region. Whether you're looking for a rugged upgrade or a fully custom build, we bring your vision to life with precision and passion.
Salary : $19 - $24
