Demo

Receptionist Front Desk Optometrist Office

Music City Optical, Inc
Nashville, TN Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025
Benefits:
  • IRA
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

About the Role:
We are seeking a friendly and organized Receptionist Front Desk Person for our optometrist office at Music City Optical, Inc. This role is perfect for someone who enjoys interacting with people and providing exceptional customer service in a friendly environment. We are a very tech savvy office with high quality software and modern up to date technology. We are located in a unique area of Nashville on Music Row.


Responsibilities:
  • Greet and check in patients upon arrival. Mange patient kiosk.
  • Schedule appointments and manage the office calendar
  • Answer phone calls, monitor office texts and respond to inquiries in a timely manner
  • Verify both vision and medical insurance information and properly save into patient electronic records
  • Assist with making routers and scanning pertinent documents into patient records
  • Assist with patient check-out. Must understand fee slips and how to properly apply insurance to patient's services and contact lenses.
  • Knowledge of contact lenses and proper sales technique of contact lenses
  • Willingness to cross-train and learn other aspects of optometry
  • Must be friendly and courteous as well as able to properly assert oneself
Requirements:
  • Previous experience in a medical or optometry office preferred
  • Strong communication and interpersonal skills
  • Proficiency in computer systems and office software
  • Ability to multitask and prioritize tasks effectively
  • Professional and courteous demeanor
  • Must be a team player and have a positive attitude
About Us:
Music City Optical, Inc and Dr Connie M James have been serving the Nashville community for over 29 years with high-quality eye care, contact lenses and fashionable designer and luxury eyewear. Our team is dedicated to providing personalized service and creating a positive experience for our patients.

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