Court Services Specialist

Court Services Specialists (CSS) perform a variety of clerical work required in the operation of the Muskegon County Family Court, Friend of the Court, and Probate Court. A CSS can be assigned to any area, depending on the needs of the courts. 

The following examples are intended to be descriptive but not restrictive. Each area also includes other related duties, as assigned.
Casework:
      Responsible for the initiation of child support enforcement options;
      Establishes, audits and modifies accounts within the Michigan Child Support Enforcement System (MiCSES) as part of monitoring compliance with court orders;
      Performs clerical functions in various court computer systems;
      Assists parties on an intake basis, including telephone calls, meetings, and electronic communication pertaining to enforcement of child support, parenting time, and/or custody;
      Processes a variety of administrative forms.
Imaging:
      Updates files and documentation according to case number and document type;
      Moves files to inactive storage or destruction based on record retention schedules;
      Scans court files, ensuring correct data entry and identifies missing records;
      Mails out various court correspondences to parties;
      Conducts daily mail runs.
Front Desk:
      Answers phones, accepts documents for filing, and assists parties regarding Family Court matters;
      Checks in clients for hearings and appointments;
      Assembles and processes personal protection order documentation;
      Performs clerical functions in computer systems;  
      Processes a variety of administrative forms;
      Informs parties of Family Court processes and procedures.
Order Entry: 
      Establishes, audits and modifies accounts within the MiCSES system in accordance with court orders;
      Performs clerical functions in court computer systems;
      Assists parties, attorneys, and Family Court Staff with complex case issues;
      Processes a variety of administrative forms, documents, and court orders;
Finance/Accounting:
       Processes payments and balances cash drawer;
       Performs reconciliation of general ledger accounts and maintains financial databases;
       Assists clients with review of court ordered debt and creation of payment plans;
       Conducts administrative enforcement on delinquent cases;
       Reviews court orders and reports to ensure correct billing of services, payment distributions, and compliance with court orders;
       Conducts research using available search resources for client locate and financial data.
Probate Court:
      Answers phones, accepts documents for filing, and assists parties regarding Probate Court matters;
      Checks in clients for hearings and appointments;
      Performs case management functions in computer systems;  
      Processes a variety of administrative forms;
      Informs parties of Probate Court processes and procedures.Possess a Bachelor’s degree from an accredited college or university; OR
Possess an Associate’s degree from an accredited college or university AND
Have a minimum of one (1) year full time increasingly responsible paid work experience an office type setting.; OR
Be a high school graduate or have successfully completed the General Education Development (GED) test; AND
Have a minimum of three (3) years full time increasingly responsible paid work experience an office type setting.

NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position. 

PHYSICAL ACTIVITIES

An employee in this class performs generally sedentary work activities requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.

ENVIRONMENTAL CONDITIONS

An employee in this class works within the offices of the Muskegon County Family Court or Probate Court.

EVALUATION CONTENT

The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment.  An offer of employment is contingent upon the results of the medical examination and drug screening test.  Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check.  Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.

APPLICANT REVIEW PROCEDURE

Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant’s employment application.  Inquiries should be directed to the County Human Resources Department.

PURPOSE

The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system.  For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications.  This list remains in effect for three months unless exhausted or extended.

Salary : $20 - $25