What are the responsibilities and job description for the Community Health Worker (CHW) position at Muskegon Family Care?
Community Health Worker (CHW)
Muskegon Family Care
2201 S. Getty St.
Muskegon, MI 49444
FULL TIME Monday to Friday 8 am- 5 pm
Muskegon Family Care offers a competitive benefit package including Tuition Reimbursement up to $1,500 annually, 401K with a 3% employer contribution, weekends and holidays off.
Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.
SUMMARY
Under the direct supervision of the Behavioral Health Director, the Community Health Worker (CHW) is responsible for helping patients and their families navigate and access community services, adopt healthy behaviors, improve their overall health and wellbeing. The CHW serves as a bridge between the health center, the community, social service and healthcare systems, providing education, support and advocacy. This position involves working closely with health care providers, community partners, patients to address social determinants and reduce barriers to access care. The CHW aims to prevent disease, disability and other chronic health conditions or their progression, while promoting overall physical and mental health. The services provided by the CHW are person- centered and patient driven, empowering individuals to advocate for themselves and receive personalized care. Services are provided through telephone, community outreach and office visits.
ESSENTIAL JOB FUNCTIONS
The essential functions of this position include, but are not limited to, any and/or all of the following:
Interview patients to assess for needs, completes appropriate checklist, case confers with others to identify the nature and degree of concern.
Facilitates referrals to health and social services and community resources.
Research and record patients and community’s resources information; perform data entry as appropriate.
Advocates for clients and serve as a liaison when appropriate
Actively engage, re-engage, or ensure patient-led follow up in primary care; routing preventative care, adherence to treatment plans; and /or self-management of chronic conditions.
Works with Patient-Centered Medical Home locations in Muskegon to identify and facilitate access to primary care and behavioral support services.
Assist patients with making and keeping appointments and assist Patients find and access other relevant community resources.
Assist patients with telehealth appointments and /or education on the use of telehealth technology.
Connects patients to a medical translation/interpreter or transportation services as needed.
Serves as a cultural liaison and assist medical providers with creating a plan of care as part of the healthcare team.
Provide education on the following as needed with the oversight of a licensed provider: family violence, control of certain health conditions, chronic disease self-management, chronic pain management, sexual and reproductive health, and improvement in safety and environmental health of housing, reduction in the misuse of alcohol or drugs, stress management and reduction.
Make necessary referrals and enroll individuals in Federal, State, local and private or nonprofit human services programs.
Complete appropriate documentation within MFC’s EMR.
Collect statistics and maintain records.
Provide access to training and support to empower individuals to manage their own care and services to build individual and community resilience, central to the discussion and effectiveness of trauma informed approaches.
REQUIRED EDUCATIONS, TRAINING AND EXPERIENCE:
High school diploma or GED. Experience with social services, public health or mental health systems preferred. Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued. Bilingual written and verbal skills preferred.
LICENSES AND CERTIFICATION:
Must possess or have the ability to obtain Community Health Worker (CHW) Certification. Possess valid driver’s license.
Must be 18 years of age or older
Possess at least a high school diploma or high school diploma equivalency diploma/certification.
Muskegon Family Care
2201 S. Getty St.
Muskegon, MI 49444
FULL TIME Monday to Friday 8 am- 5 pm
Muskegon Family Care offers a competitive benefit package including Tuition Reimbursement up to $1,500 annually, 401K with a 3% employer contribution, weekends and holidays off.
Student Loan Forgiveness: Working for Muskegon Family Care may allow you to participate in programs that forgive the balance of qualifying student loans. Information/eligibility is available from the U.S. Department of Education.
SUMMARY
Under the direct supervision of the Behavioral Health Director, the Community Health Worker (CHW) is responsible for helping patients and their families navigate and access community services, adopt healthy behaviors, improve their overall health and wellbeing. The CHW serves as a bridge between the health center, the community, social service and healthcare systems, providing education, support and advocacy. This position involves working closely with health care providers, community partners, patients to address social determinants and reduce barriers to access care. The CHW aims to prevent disease, disability and other chronic health conditions or their progression, while promoting overall physical and mental health. The services provided by the CHW are person- centered and patient driven, empowering individuals to advocate for themselves and receive personalized care. Services are provided through telephone, community outreach and office visits.
ESSENTIAL JOB FUNCTIONS
The essential functions of this position include, but are not limited to, any and/or all of the following:
Interview patients to assess for needs, completes appropriate checklist, case confers with others to identify the nature and degree of concern.
Facilitates referrals to health and social services and community resources.
Research and record patients and community’s resources information; perform data entry as appropriate.
Advocates for clients and serve as a liaison when appropriate
Actively engage, re-engage, or ensure patient-led follow up in primary care; routing preventative care, adherence to treatment plans; and /or self-management of chronic conditions.
Works with Patient-Centered Medical Home locations in Muskegon to identify and facilitate access to primary care and behavioral support services.
Assist patients with making and keeping appointments and assist Patients find and access other relevant community resources.
Assist patients with telehealth appointments and /or education on the use of telehealth technology.
Connects patients to a medical translation/interpreter or transportation services as needed.
Serves as a cultural liaison and assist medical providers with creating a plan of care as part of the healthcare team.
Provide education on the following as needed with the oversight of a licensed provider: family violence, control of certain health conditions, chronic disease self-management, chronic pain management, sexual and reproductive health, and improvement in safety and environmental health of housing, reduction in the misuse of alcohol or drugs, stress management and reduction.
Make necessary referrals and enroll individuals in Federal, State, local and private or nonprofit human services programs.
Complete appropriate documentation within MFC’s EMR.
Collect statistics and maintain records.
Provide access to training and support to empower individuals to manage their own care and services to build individual and community resilience, central to the discussion and effectiveness of trauma informed approaches.
REQUIRED EDUCATIONS, TRAINING AND EXPERIENCE:
High school diploma or GED. Experience with social services, public health or mental health systems preferred. Lived experiences with mental illness, developmental disabilities, or substance use disorders are valued. Bilingual written and verbal skills preferred.
LICENSES AND CERTIFICATION:
Must possess or have the ability to obtain Community Health Worker (CHW) Certification. Possess valid driver’s license.
Must be 18 years of age or older
Possess at least a high school diploma or high school diploma equivalency diploma/certification.
More about Muskegon Family Care:
MFC is a Federally Qualified Health Center that aims to improve the overall health and wellness of our community by promoting the physical, emotional and spiritual well-being of our families through comprehensive healthcare and other essential services. As a community health center we provide a range of services far greater than an ordinary doctors office. We develop programs and services to meet the changing needs of our community, together we create a healthier community.
We commit to serving our patients and our staff through our ICARE values of innovation, within a compassionate environment for all, providing access to the care needed and treating all with great respect, and offering education opportunities that result in healthy outcomes. We are better together. Teamwork makes the Dreamwork.
Salary : $1,500
