What are the responsibilities and job description for the Part Time Customer Service Assistant position at Muskingum County Library System?
The Muskingum County Library System is seeking a Part Time Customer Service Assistant for our Dresden Branch..
We are seeking someone who is not only friendly, adaptable, and a team player but also genuinely enjoys working with people and is passionate about supporting our library's mission. They should have a proactive and empathetic approach to customer service and be comfortable helping patrons with basic technology needs, as well as assisting others in navigating our library's resources.
Muskingum County is located in beautiful Southeastern Ohio just 50 miles east of Columbus, Ohio and is the home of Ohio University-Zanesville Campus, Zane State College, and Muskingum University. The Library proudly and enthusiastically connects people with information, ideas, and each other and seeks a candidate who values diversity, service, lifelong learning, innovation, community and integrity.
Primary Location: Dresden Branch
Salary: $15.33 to $16.69 per hour (17 hours per week, varied schedule)
Closing Date: March 24, 2025
Job Responsibilities: Under general supervision, the Customer Service Assistant will provide excellent customer service to our patrons, shelve books and other library materials and maintain orderliness of library stacks. They will perform general customer service functions and may need to make supervisor-level decisions in the absence of the Customer Service Specialist.
Qualifications: High school diploma or equivalent; availability to work evenings and weekends.
Knowledge, skills and abilities:
- Skill in providing high-quality customer service
- Ability to learn library policies and procedures; ability to alphabetize, file and perform basic clerical tasks
- Ability to communicate effectively; ability to work unsupervised
- Skill in use of electronic devices such as computers, phones, tablets and eReaders
Salary : $15 - $17