Collections Specialist

Mustang Cat is looking for an experienced Collections Specialist to maintain assigned accounts and collection of outstanding receivables. Collections Specialist Benefits: Great Work-Life Balance Tuition Reimbursement Vast Growth Opportunities Job Stability Full-Time Benefits to Include: Medical, Dental, Vision 401(k) Employer Matching Paid Vacation, Sick Time, Holidays Opportunities for Overtime On Site Clinic Collections Specialist Responsibilities:  Monitor collections on past-due accounts Monthly reporting with effective notation of accounts Prioritize and escalate collections to exceed goals Provide exceptional customer service Ensure timely payments received in a high volume and goal driven department Process refunds Small balance write-offs Account reconciliations Work with Sales team on collection initiatives as needed Additional responsibilities and special projects assigned as needed Collections Specialist Requirements: Education: High school graduate or equivalent Solid understanding of Accounting Principles Excellent communication skills (verbal, written, over the phone) Able to follow specific processes Exceptional customer service skills Knowledge of Customer Lending Laws and Lien Laws Detail oriented and organized Professional negotiation skills