What are the responsibilities and job description for the Service Coordinator position at Mustang Cat?
The primary responsibility of the Service Coordinator is to assist the shop and field service supervisors in the daily operations of Mustang Cat Bryan's service operations.
Service Coordinator Benefits include:
Great Work-Life Balance
Opportunity for over-time
Tuition Reimbursement
Vast Growth Opportunities
Job Stability
Full-Time Benefits to Include: Medical, Dental, Vision
401(k) Employer Matching
Paid Vacation, Sick Time, Holidays
Service Coordinator Responsibilities include:
Provide exceptional customer service to all internal and external customers
Time entry for technicians
Service billing
Technical support
Warranty
Shipping and receiving
Equipment inventory control
Assist with field service scheduling
Coordinate repairs with Sales Rep and customers
Service Coordinator Position requirements:
High school graduate or equivalent
Strong mechanical aptitude
Excellent customer service skills
Professional communication skills: verbal, written, phone, email, in-person
Strong computer skills, including experience with Microsoft Office applications
Self-motivated and detail-oriented
Able to work in a fast-paced environment
Strongly Preferred Experience:
Bilingual English/Spanish
Knowledge of CAT equipment
College degree in business, technical or related field
Salary : $21 - $23
