Administrative Assistant

Job Title: Administrative Assistant

Location: MVA Behavioral Health Services, Adrian Office

Reports To: Financial Manager/Executive Director

Job Type: Full-Time

Starting Wage: $15.00/hr

Hours: Monday-Friday 8:30am to 4:30pm

Introduction: MVA Behavioral Health Services is a small, dedicated behavioral health organization committed to providing quality mental health and substance use disorder treatment to individuals and families in our community. We are seeking an organized, reliable, and compassionate Administrative Assistant to join our team. The ideal candidate will play a key role in supporting the day-to-day operations of our office while assisting our staff in delivering exceptional care to our clients.

Key Responsibilities:

• Office Support: Provide administrative support by answering phones, greeting clients, and managing office communications.
• Appointment Scheduling: Manage scheduling for clients, ensuring timely and accurate appointments and reminders for staff and clients.
• Client Intake: Assist with the intake process by verifying client information, completing necessary documentation, and processing new client files.
• Data Entry: Maintain and update client records, ensuring confidentiality and accuracy in accordance with HIPAA regulations.
• Billing and Insurance: Assist with billing procedures, including data entry for insurance claims, verifying insurance information, and ensuring timely follow-up on claims.
• Basic Financial Responsibilities: Collection of client payments, managing petty cash by completing monthly audits and resets, preparing bank deposits, etc.
• Documentation Management: Organize and maintain electronic and physical client files, ensuring compliance with company and legal standards.
• Supplies Management: Monitor and order office supplies, ensuring the office is fully stocked and organized.
• Team Collaboration: Support clinical and administrative teams with various tasks as needed, including preparing materials for meetings or client appointments.
• General Office Duties: Assist with maintaining a clean, organized office environment and ensuring equipment is operational.
• Any other job related assigned by program managers or executive director.

Physical Demands & Environmental Exposure:

• Sitting at desk or table
• Ability to navigate to various locations, within the offices and MVA properties
• This job is classified as moderate risk to exposure of infectious disease
• This job environment has potential for exposure to hostile situations
• Normal office conditions.
• Occasional exposure to office chemicals such as toner and whiteout.
• May be exposed to crisis situations including violent or aggressive clients.

Physical Requirements:

• Must be able to move to various locations throughout the day.
• Must be able to lift a minimum of 25% of ideal body weight.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent to the job or required by ownership.

Qualifications:

• High school diploma or equivalent required; some college coursework preferred.
• 1-2 years of experience in an administrative or office support role, preferably in a healthcare or behavioral health setting.
• Strong organizational skills with an ability to manage multiple tasks and prioritize effectively.
• Ability to interact professionally and effectively with the public and to provide excellent customer service, even to people who may be verbally confrontational.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience with office software applications.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Experience with client management software or Electronic Health Records (EHR) systems is a plus.
• Knowledge of HIPAA guidelines is preferred.
• Strong attention to detail, with the ability to work independently and as part of a team.

Additional Attributes:

• Compassionate, patient, and empathetic demeanor when interacting with clients.
• Strong interpersonal skills and the ability to work well in a team-oriented environment.
• Proactive, with a willingness to take on new responsibilities as the needs of the company evolve.

Benefits:

• Paid Holidays, paid time off, paid training.
• Opportunity for growth and professional development.

How to Apply: Please submit your resume and a brief cover letter explaining why you're a great fit for the Administrative Assistant position at MVA Behavioral Health Services on really.com We look forward to hearing from you!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Adrian, MI 49221 (Required)

Ability to Relocate:

• Adrian, MI 49221: Relocate before starting work (Required)

Work Location: In person

Salary : $15