Deposit Operations Analyst II

MVB is hiring trusted partners on the financial frontier! Within guidelines and general supervision, performs multiple functions in support of branches and activities of the centralized bank operations department, the electronic banking department, the debit card services department, FinTech division, and internal general banking operations. Such functions related to back office operations are not limited to wire transfers, adjustments, collections, exception review, fraud review, and research. The specific duties assigned to this individual within the area of bank operations may change from time to time, based upon the specific requirements of the bank.

DUTIES AND RESPONSIBILITIES

• Implement knowledge of related state and federal banking compliance regulations, and Bank operation polices to process wires.
• Provides support to peer teammates, ensuring uninterrupted completion of daily operational tasks.
• Ensures client satisfaction through superior knowledge, courtesy, professional appearance, responsiveness, accuracy and communication for customer-based transactions.
• Performs the duties assigned independently and efficiently to support the overall goals of bank.
• Daily responsibilities to include but not limited to:
  
  • Debit Card Processing
  • EFT Dispute Processing
  • Wire Processing
  • Fed Adjustments (Incoming & Outgoing)
  • Legal Processing
  • Processing Research Requests
  • Returned Items Processing
  • Collections Items
• Proactively identifies and modifies procedures, to increase level of service and promotes operational efficiency in operations functions.
• Manage daily report distribution.
• Actively involved in team initiatives.
• Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy ACT (BSA) responsibilities that are specific to the position.

EDUCATION AND WORK EXPERIENCE

• Associates or Bachelor’s degree preferred
• Minimum 2 years’ of related experience in the financial services industry
• Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers.
• Basic knowledge of related state and federal banking compliance regulations, and Bank operation polices.
• Knowledge of Jack Henry products preferred.
• Detail oriented; quickly spot out irregularities.
• Able to work in a fast pace environment with minimal supervision.
• Flexible nontraditional banking hours required.
• Strong time management skills and ability to prioritize tasks.
• Ability to understand and analyze large amounts of data.
• Proficiency in MS Office Suite and Outlook
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and teammates.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to learn, comprehend and define new systems and processes.
• #LI-Remote

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)