What are the responsibilities and job description for the MVD Customer Service Agent position at MVB Motor Vehicle Services of Buckeye?
We are looking for motivated and professional candidates to join our team!
At MVB we pride ourselves with providing excellent customer service while maintaining a positive and collaborative environment. We serve the city of Buckeye with two locations where we offer all MVD motor vehicle and driver license services as a third party office to the Arizona Motor Vehicle Department.
Pay is starting at $18.00 Depends on experience
Full-time position- 40 hours
Hiring for shifts between 8am to 5pm (Must be available to open or close)
Must be available to work alternating Saturdays 9am to 1pm
Closed Sundays
Employee duties Include but not limited to:
- Provide excellent customer services
- Follow company policies and procedures
- Strong communication in person, by email, phone, and correspondence
- Use multiple computer applications to access information and process MVD transactions
- Maintain balanced cash drawer and credit card transactions
- Resolve customer complaints or refer complaints to supervisors for resolution assistance
- Maintain a safe and clean environment
Qualifications:
- 21 years or older / required for certifications
- Bilingual ( English & Spanish) required
- Customer service experience preferred
- Computer and web proficient
- Money handling experience preferred
- Must enjoy working directly with customers and co-workers
- Clean driving record, no driving suspensions / MVR will be ran by ADOT
- Clean background record / Background & fingerprint check will be done by ADOT
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
License/Certification:
- drivers license (Required)
Ability to Commute:
- Buckeye, AZ 85326 (Required)
Work Location: In person
Salary : $18