What are the responsibilities and job description for the Front Desk Manager position at MVCG Psychotherapy Services, LLC?
Overview
We are excited to invite a dedicated and organized Front Desk Manager to join our mental health office team, where your impact will genuinely make a difference. In this crucial role, you will oversee daily operations and help create a welcoming environment for our patients. If you are passionate about providing exceptional service and ensuring a smooth front desk experience while managing administrative tasks efficiently, we want to hear from you! Your strong leadership skills and meticulous attention to detail will drive our commitment to excellence.
Responsibilities
-Reliability: It greatly impacts happiness by reducing stress and boosting productivity. Arriving on time alleviates the anxiety of rushing and fosters trust in relationships, enhancing overall well-being. It also supports better time management, leading to greater job satisfaction and a healthier work-life balance. Ultimately, reliability creates a more organized environment, significantly enhancing overall happiness.
- Manage front desk operations, ensuring a warm and welcoming atmosphere for patients and visitors.
- Oversee medical scheduling, including appointment bookings and confirmations while maintaining an accurate and consistent schedule.
- Ensure compliance with HIPAA regulations to protect patient privacy and confidentiality.
- Coordinate with mental health staff to facilitate efficient patient flow and service delivery, enhancing the overall patient experience.
- Handle administrative tasks such as maintaining patient records and managing office supplies accurately and consistently.
- Work closely with other front desk staff, providing guidance on best practices in patient service and the importance of punctuality and follow-through in their roles.
- Address patient inquiries and concerns promptly, ensuring high levels of satisfaction and trust.
- Monitor office operations to identify areas for improvement, implementing necessary changes to continuously enhance service quality.
Skills
- Proven experience in mental health office management.
- Familiarity with Medicare processes and insurance verification procedures.
- Proficient in medical scheduling systems, TherapyNotes a Plus.
- Strong administrative skills with a keen attention to detail and organizational abilities.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Knowledge of HIPAA regulations and a steadfast commitment to maintaining patient confidentiality.
- Ability to multitask in a fast-paced environment while maintaining professionalism and a consistent approach.
- Strong problem-solving skills focusing on delivering exceptional patient service and demonstrating reliability.
Job Type: Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Salary : $20
