What are the responsibilities and job description for the Retail Manager position at MVD Express?
Are you ready to lead the way with MVD Express? We're on the hunt for a rockstar Retail Manager to steer our dynamic team in Montana!
WHO ARE WE?
With over two decades of experience, MVD Express serves over 300,000 customers annually. We handle everything from licenses and Real ID to titles, registrations, call center support, and dealer services. As Montana's leading third-party agent, we're all about continuous improvement, efficiency, transparency, and accountability.
WHAT DO WE DO?
Retail Department: Our specialty retail locations across Montana and New Mexico provide License, Real ID, Title, and Registration services.
Call Center & Help Desk Support: Our agents handle approximately 30,000 calls monthly, assisting customers with registration renewals, appointment scheduling, and more.
WHO ARE YOU?
You're the perfect fit if:
- You thrive in adaptable environments and ensure smooth transitions.
- Your dynamic personality and innovative ideas drive positive outcomes for customers, employees, and team members.
- You possess exceptional customer service, time management, project management, decision-making, and problem-solving skills.
- Your background includes a track record of exceptional customer service, 1-3 years of management experience, and a knack for increasing sales and productivity while meeting or surpassing goals.
ADDITIONALLY:
- Successful completion of a criminal background check is required.
- No DUI convictions.
WHAT ARE THE MVD EXPRESS TOTAL REWARDS?
We’re pleased to offer:
- Medical, Dental & Vision Benefits
- Short Term Disability, Long Term Disability, & Life Insurance
- Employee Assistance Program & Referral Program
- Discounts on MVD Services
- Major Holidays Off, with Paid Holidays
- Every Sunday Off
- Paid Time Off (80 hours annually)
- Business Casual Dress Code – Wear Jeans & Sneakers Every Day!
Join us at MVD Express and make a difference while enjoying a comprehensive rewards package!
WHERE’S THE LEGAL STUFF?
MVD Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
MVD Express participates in the E-Verify Program. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Qualifications
- Inventory management experience
- Retail sales background
- Strong customer service skills
- Supervisory experience
- Proficiency in POS systems
- Ability to lead and manage a team effectively
- Excellent organizational skills
- Knowledge of inventory control procedures
- Previous experience with cash register operations
- Ability to multitask and prioritize tasks efficiently
Job Type: Full-time
Pay: $47,840.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Supervising experience: 2 years (Required)
Work Location: In person
Salary : $47,840
