What are the responsibilities and job description for the Client Coordinator position at Mvix?
Do you:
- Like helping clients?
- Enjoy creating success stories?
- Enjoy providing training and guidance?
- Enjoy doing research, surveys and webinars?
- Like being relied on by your clients?
MVIX has a job for you! We turn clients’ days around by:
- Training clients (remotely) on how to use our technology more effectively
- Proactively contacting our clients and offering them services, resolutions and training
- Troubleshooting their hardware and software products, remotely
- Testing our products to help improve them, and the client experience
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.
If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.
We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA. Remote options are available outside of the DMV region.
Visit our success-stories
Requirements:
- At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)
- Prior experience in training coordination is a PLUS
- Strong customer service skills
- Be well spoken and able to assist clients over the phone
- Ability to conduct webinar training sessions with the use of webcam
- Develop expertise in and maintain current knowledge of product, and trainings processes
- Willingness to learn new technologies
Why is Mvix such an exciting place to work?
- Our clients range in size from small, to Fortune 100
- We serve 11 industries - no day is the same!
- Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
- We encourage (and want) creative thinking and solutions from you!
- We work as a team, but promote the individual
- Company events on a frequent basis
- Can you take the monthly pool, air hockey, or trivia trophy?
Benefits include:
- Generous PTO, sick leave and holidays
- Health and dental insurance
- Ongoing certification opportunities
- Competitive 401k match
- Flexible hours (no weekend/overnight shifts)
- Gym membership reimbursement
- Company-funded professional development
- Life insurance
- Short-term disability insurance
Did we mention a pet friendly environment?
If you’re interested in joining our team, please apply at our Careers Page. You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!