What are the responsibilities and job description for the Customer Service Representative position at MVP Disc Sports?
MVP Disc Sports is a sporting goods company in Marlette, Michigan. We are a growing company with a mission to be the leading edge in technology and innovation in all areas of disc golf.
We are a wholesale supplier for disc golf stores around the world. We're hiring for a customer service position to serve our growing customer base. Our Customer Service team works Monday through Friday from 9:00 a.m. to 5:30 p.m.
Some responsibilities of these positions include:
- Email correspondence with customers submitting orders or inquiries.
- Answering phone calls with customers to assist them with the ordering process or resolving any issues.
- Basic Accounting practices such as entering Bills, Invoices, Payments, Updating Customer Information, etc.
- Coordinating shipping logistics with shipping providers to ensure customers receive their orders on time.
We're seeking candidates with experience in these areas to join us in this fun and exciting market.
We encourage you to visit our websites to learn more about our products: www.mvpdiscsports.com, www.axiomdiscs.com, www.mvpcircuitevents.com, and www.streamlinediscs.com
History of our company: https://www.youtube.com/watch?v=pxmnlVvALWA
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Why are you interested in MVP?
- What skills or qualifications do you have that would be most beneficial for this position?
- Do you have experience with email based customer communication?
- Are you familiar with any ERP systems or accounting software?
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person
Salary : $18
