What are the responsibilities and job description for the Service Manager position at MVP Marine?
Job Description:
We are seeking a dynamic and organized individual to fill the role of Service Manager at our Dealership. The ideal candidate will oversee the daily operations of our service department while providing exceptional customer service and administrative support to ensure the smooth functioning of the office.
Responsibilities:
1. Manage the service department, including scheduling, coordinating, and overseeing service requests and repairs.
2. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
3. Maintain inventory levels, order supplies, and track shipments to support efficient operations.
4. Assist with administrative tasks such as data entry, filing, and maintaining records.
5. Collaborate with the sales team to process orders, handle billing, and manage accounts receivable/payable.
6. Ensure compliance with company policies, procedures, and safety standards.
7. Contribute to team efforts by accomplishing related tasks and goals as needed.
Requirements:
- Previous experience in a marine-related industry or similar service-oriented role preferred. But willing to train the right individual.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office and basic computer skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of marine products, equipment, and terminology is a plus.
- High school diploma or equivalent; additional education or certification is advantageous.
Join our team and become part of a thriving Marine Dealership dedicated to providing exceptional service to our customers. To apply, please submit your resume and cover letter detailing your qualifications and relevant experience.
Job Type: Full-time
Pay: $23.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $23 - $30