Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for new customer setup, collections, cash receipt application, and activities related to customer invoicing. Collaborate with the accounting team in developing and improving processes within the department to enhance proficiency and accuracy.

Essential Accountabilities:

• Invoice customers using ERP system
• Set up new accounts accurately and timely
• Apply cash received against open invoices timely and accurately
• Manage accounts receivable and collections

Manage accounts receivable, collections and cash application:

• Build strong relationships with customer payables personnel and with the MVP sales team
• Assure timely collections of funds due from customers
• Provide customers with requested information and documents to facilitate payment
• Work with management and sales team on accounts past due to facilitate collection
• Apply cash received to customer accounts accurately and in a timely manner
• Research and request credit memos as warranted
• Report on daily cash collections
• Monitor AR inbox for timely communication with customers
• Create AR Aging reports and meet with leadership to discuss open receivables

Generate Accurate and Timely Invoices while Providing Excellent Customer Support:

• Using operational data and invoice requirements as established by others, create timely and accurate invoices
• Send invoices and appropriate documentation to customers
• Provide the required support for invoices such as Bills of Lading, Proofs of Delivery, data for specialized payment systems, and so on
• Work with customer service and operations, resolving customer issues while providing positive, professional experience in all customer interactions

Position Qualifications:

• Three years’ credit and collections experience preferred
• Knowledge of Salesforce / Revenova / Accounting Seed preferred
• Intermediate knowledge of Microsoft Excel
• Excellent written and verbal communication skills
• Ability to use credit reporting services
• Demonstrated attention to detail and accuracy with ability to meet deadlines
• Self-directed “can-do” positive attitude
• Willingness and flexibility to support other team members