DIRECTOR OF BUSINESS DEVELOPMENT OPERATIONS

This position is located in Upper Marlboro, MD. The core working hours are 8:30am to 5:30pm, Monday through Friday. This is a exempt position. Employees are not eligible for overtime pay for any hours worked over 40 hours.

The Director of Business Development Operations is responsible for helping lead and optimizing the processes, tools, and strategies that drive business growth and strategic partnerships. This role works closely with the CGO to promote operational excellence in business development activities, enabling the organization to scale effectively and achieve revenue and growth objectives. The Director works closely with the Proposal Specialist/Writer, marketing, finance, and contract operations and the Chief Growth Officer (capture team). This role is focused on enhancing efficiency and quality of the BD process, supporting the development of data-driven insights for strategic decision making. The Director will be responsible for helping organize and facilitate internal meetings (e.g., daily standup, pipeline, capture), developing and implementing information sharing, including task assignments for capture and proposals, and quality management of the entire proposal process.

1. Develop and implement processes and tools for information sharing, decision-making, and task management for Capture and Proposal Management.

2. Manage internal Capture tasks (e.g., research, solution development meetings, meetings to prepare for key client meetings throughout the BD process, at conferences, association gatherings, face-to-face, etc.
3. Manage research tasks and ensure data is accurately entered and managed within the Business Development CRM. Manage and track activity on accounts. Ensure prerequisites (e.g., prequalification or getting on a vendor list) are fulfilled.
4. Oversee performance metrics, reporting and analytics to drive data informed decisions..
5. Provide quality management for the proposal process from pre-solicitation through award.
6. Provide ongoing training for all systems used to share information and the various aspects of proposal support.
7. Support projects that help achieve Melwood's Strategic Plan objectives.    

Qualifications:

Bachelor's Degree in business, finance, marketing or a related field. Certifications in Federal and/or Commercial Contracting. Must have fifteen (15) years’ previous experience in business with at least 3 years’ experience in project/program management with emphasis in commercial and government contracts. Networking, Persuasion, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

Experience using Grammarly, Co-pilot or other AI tools preferable. Experience developing and submitting compliant, complete and compelling proposals is required. Must be comfortable managing by influence, up and down the organization, and conducting meetings as part of capture, pre-proposal meetings and proposal preparation through submission.  Coordinating, tracking and "reminding" people of their deliverables in order to meet government deadlines, which are not negotiable.