What are the responsibilities and job description for the Product Operations Manager, Migrations position at MW Partner?

Job Description

MW Partners is currently seeking a Migrations Product Operations Manager to work for our client who is a global leader in multimedia and creativity software products.

Responsibilities and duties :

Upgrade account versions, changing their user experience and offering new features and capabilities
Transition the identity management of their users to utilize Client Identity
Change over to administering their users via the Client Admin Console
Develop and implement detailed migration plans and timelines, customized to each customer
Collaborate with cross-functional teams, including Product, Engineering teams, Customer Success Managers, and Customer Support.
Monitor and report on the progress of the migration process, ensuring timely and accurate updates
Identify and resolve any issues or roadblocks that may arise during the migration process

Requirements :

Bachelor's degree in Information Technology, Computer Science, or a related field

Proven experience in managing complex account migration projects

Strong understanding of software versioning and administrative consoles, particularly the Client Admin Console.

Excellent project management skills, with the ability to multitask and prioritize effectively.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Years of experience is less important than hands on experience managing large scale migration of some kind, but 2-5 years related experience preferred.

For a confidential discussion or to find out more, contact Snehita on 909-206-2714 or apply now.

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