What are the responsibilities and job description for the Dispatcher position at MW Rentals and Services, Inc.?
GENERAL DESCRIPTION
You will serve as a key customer contact and consultant, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. Responsible for having crews prepared for jobs and deliveries. Works under limited supervision.
EXAMPLES OF WORK PERFORMED
Process rental quotations, reservations and contracts
Establish new rental and sales accounts by serving walk-in and call-in customers.
Educate customers about proper equipment use
Coordinate with all inside and outside employees to deliver customer satisfaction.
Coordinate and track daily equipment pickups, returns, and deliveries.
Prepare paperwork and line up the crews for outside jobs and deliveries.
Performs related work as assigned.
EXPERIENCE AND EDUCATION:
High School Diploma required
Strong Customer Service skills.
Excellent teamwork and communication skills.
Valid Driver’s License with acceptable driving record.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: No less than 80 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekends as needed
People with a criminal record are encouraged to apply
License/Certification:
- Texas Drivers License (Required)
Work Location: In person
Salary : $22 - $28