What are the responsibilities and job description for the Patient Services Representative - Float position at MWD Management, LLC?
Position Summary :
This position under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and verification, scheduling and telephone management.
Essential Duties and Responsibilities :
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
- Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards
- Answer telephone promptly and in a polite and professional manner
- Schedules and registers patient appointments and follows established procedures :
Remind patient to arrive 15 - 30 minutes before scheduled appointment to complete paperwork
Experience Requirements
Education, Licensure & Certification Requirements
Knowledge, Skills and Abilities Requirements
Supervisory Responsibilities
This position has no supervisory responsibilities
