What are the responsibilities and job description for the Client Services Associate position at My Advisor & Planner?
Responsibilities
- Interacts daily on the phone and in person with prospective and existing clients in order to handle basic inquiries.
- Utilize the firm's CRM and Opportunities platforms to enhance service levels and drive growth.
- Processes and follows up on client documentation for proper maintenance of accounts.
- Prepares correspondence, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients.
- Assists Wealth Managers with marketing efforts including client events after hours.
- Receives and processes securities and checks. Receives cross-training and assists with other operational functions as required.
- Operates as part of a team alongside the Wealth Managers to provide clients with a positive and professional financial planning experience.
- Gathers financial reports and records from the client.
- Conduct financial research for the Wealth Managers and their clients.
- Ability to support and provide guidance for compliance within the Wealth Managers’ practice.
- Must be able to commute to Geneva, IL each work day. (Due to the nature of our teamwork and the importance of this position.)
Qualifications
- Bachelor’s degree in marketing, business, or related field preferred.
- 3 years of relevant experience.
- Microsoft Suite competence.
- FINRA SIE Required. Series 7, 66 preferred.