What are the responsibilities and job description for the Senior Mortgage Loan Processor & Team Lead position at MY EDUCATION SOLUTIONS?
My Education Solutions is seeking an experienced Senior Mortgage Loan Processor & Team Lead to oversee loan processing operations and provide leadership to a team of loan processors. The ideal candidate will have extensive experience in mortgage loan processing, a strong background in compliance and regulatory standards, and supervisory experience leading a team in a fast-paced environment.
Key Responsibilities:
Leadership & Team Management
- Lead, mentor, and train a team of mortgage and student loan processors.
- Serve as the primary point of contact for escalated loan issues, ensuring timely and effective resolutions.
- Oversee daily workflow, assign tasks, and monitor team performance to maintain efficiency.
- Develop and implement process improvements to enhance accuracy and streamline operations.
- Ensure all loan processing staff adhere to company policies, compliance standards, and industry regulations.
- Provide regular performance feedback and conduct training sessions to enhance team knowledge and efficiency.
Mortgage Loan Processing
- Review and verify mortgage loan applications for accuracy, completeness, and compliance.
- Work closely with loan officers, underwriters, and clients to gather and validate necessary documentation.
- Ensure the timely processing and submission of mortgage loan applications to underwriting.
- Monitor the loan pipeline and prioritize workload to meet strict closing deadlines.
- Stay updated on mortgage lending policies, regulatory requirements, and industry trends.
Student Loan Processing
- Assist borrowers with federal student loan repayment options, including PSLF and IDR plans.
- Guide clients through student loan consolidation applications and annual employment certification forms.
- Educate borrowers on eligibility requirements and loan forgiveness opportunities.
- Communicate with student loan servicers on behalf of clients as needed.
- Maintain accurate records of student loan applications and documentation.
Qualifications & Skills:
- Experience: Minimum of 3 years in mortgage loan processing, with at least 2 years in a supervisory or leadership role.
- Leadership: Strong experience managing, training, and mentoring loan processors.
- Technical Skills: Proficiency in loan origination systems, compliance regulations, and mortgage underwriting guidelines.
- Industry Knowledge: Deep understanding of mortgage lending laws and processes, with familiarity in student loan programs.
- Customer Service: Excellent communication and interpersonal skills with a client-first approach.
- Detail-Oriented: Strong organizational skills and ability to manage multiple priorities efficiently.
- Problem-Solving: Ability to analyze loan scenarios and troubleshoot processing issues.
Preferred Qualifications:
- Mortgage Loan Processor (MLP) certification or equivalent.
- Experience with student loan servicers and federal loan processing platforms.
- Strong knowledge of federal and state mortgage lending regulations.
Benefits:
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development and training opportunities
- Supportive and collaborative work environment
How to Apply:
If you are an experienced mortgage loan processor with strong leadership skills, we invite you to apply! Please submit your resume and a cover letter outlining your experience and qualifications.