Referral Coordinator

Company Information:

My Family Medical Group is a large multi-specialty group practice with an emphasis on primary care. We aim to provide healthcare services to our community with dignity, compassion and respect. Proudly serving the community for over 35 years.

Job Overview:

We are seeking a detail-oriented and organized Referral Coordinator to join our healthcare team. The Referral Coordinator will be responsible for managing patient referrals promptly, efficiently and ensuring seamless coordination between internal and external healthcare providers.

Essential Duties and Responsibilities include the following: (but not limited to)

• Coordinate patient referrals to specialists, hospitals, and other healthcare facilities
• Verification of eligibility and benefits prior to submitting authorization requests.
• Accurately handling a minimum of 30 authorizations per day from our internal PCP's or outside providers.
• Prioritize stat and urgent referrals immediately upon receipt, schedule and notify patient once approved.
• Obtain necessary authorizations for referrals and ensure compliance with insurance requirements.
• Work closely with our referral clerk.
• Communicate with patients, providers, and insurance companies to facilitate the referral process.
• Ability to multitask, effectively handle all incoming calls from patients, staff, or provider offices.
• Completing assigned tasks accurately and within specified time limits.
• Working well within a team. Treating all coworkers with dignity, patience & respect.
• Assisting other staff and providers as needed.
• Assist in scheduling appointments for patients with referred providers.
• Other duties as assigned within the scope of the practice.

Skills:

• Previous medical experience is required.
• Knowledge and understanding of HMO and PPO Plans.
• Proficiency in medical terminology including ICD-9, ICD-10 coding.
• Experience in insurance verification procedures.
• Prior experience with EZCAP.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Bilingual (English & Spanish) is required.

Benefits:

• Health, Dental, and Vision insurances.
• PTO accrual
• Paid holidays
• Paid sick days
• 401k (with company match!)

If you are a dedicated professional with a passion for healthcare coordination and possess the required skills, we invite you to apply for the Referral Coordinator position.

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical terminology: 1 year (Required)
• ICD-9: 1 year (Required)
• ICD-10: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Chino, CA 91710 (Required)

Work Location: In person

Salary : $21 - $22