What are the responsibilities and job description for the Trainer II - Bilingual Spanish/English position at My Florida Regional Multiple Listing Service?
Stellar MLS was Named a 2022 and 2023 Top Workplace by Orlando Sentinel!
We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals!
Benefits - We offer a comprehensive benefits package of medical, dental, short / long term disability, life insurance, personal time off, volunteer days, and a 401K plan.
This is a remote role within the state of Florida.
These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. Bilingual Trainer II will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required.
What it is :
The Bilingual Trainer II will have a strong willingness and ability to learn and gain subject-matter expertise of Stellar MLS products and services, lead and facilitate classroom and virtual training using provided training materials.
Reporting to the Training Manager, they will be responsible for collaboration with other team members to create, develop, present, and improve training materials. They will be required to represent the commitment Stellar MLS has to the real estate community and display professionalism at all times.
What you'll do :
This is a salary, exempt, full-time role. Your essential duties and responsibilities will consist of :
- Have a strong willingness and ability to learn and gain subject-matter expertise of Stellar MLS products and services.
- Present training content in multiple media formats to customers and / or staff
- Communicate effectively and promptly
- Complete assigned projects and tasks within deadlines
- Assists in the creation, development, updating and improvements to training content
- Record, edit, and produce training videos
- Communicate with Team Lead or Manager any day-to-day concerns that may negatively impact the team or Stellar MLS
- Travel to conduct training sessions for various vendors and customers
- Attend meetings and events to promote the organization and products as assigned
- Able to conduct remote training sessions
- Knowledge and ability to learn the CRM system, enter event information, update attendance, create cases and document other relevant information
- Maintain personal schedule and assist in quality control of team schedule
- Accurately account for business-related expenses and mileage while adhering to all other company policies
- Occasional after-hours is required and must be able to travel.
- Other responsibilities as assigned.
- Timely and regular attendance both onsite and in a remote environment is an essential function of the position; being physically present in the work environment is an essential job function
- Cross-training for other departmental functions is expected and required.
- Must be able to work remotely (in the state of Florida) as well as report to corporate headquarters and other business events as required.
Requirements
Who we need :
To succeed in this role, the Bilingual Trainer II will need a particular skill set. For this position, those include :
2. Essential Physical Skills
Reasonable accommodations will be made for otherwise qualified individuals with a disability).
3. Education, Certifications, and Software Skills
What you need to value :
The Bilingual Trainer II must embody these core competencies :
At Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each person's contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.
We are an Equal Opportunity Employer / Drug Free Workplace
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