What are the responsibilities and job description for the Community Care Coordinator position at MY HAPPY PLACE HOME CARE LLC?
Job Description
Job Description
My Happy Place Homecare is seeking a compassionate and dedicated Community Care
Coordinator to join our team. This role is a unique combination of oSice coordination, direct
client care, and caregiver mentoring. In this position, you will play a vital role in ensuring highquality
care for clients, supporting and training caregivers, and assisting with essential oSice
operations. We are looking for an organized and experienced professional with a strong
background in caregiving and administrative skills, who can eSectively guide others,
maintain operational excellence, and contribute to the growth and success of our team.
Responsibilities :
Initiating Client Care : Meet new clients, assist with conducting initial assessments,
and help develop personalized care plans tailored to support their Activities of Daily
Living (ADLs).
Providing Direct Care : Deliver in-home caregiving services, including personal care,
medication management, mobility assistance, and other ADLs. Maintain a safe and
clean environment while adhering to infection control protocols (As Needed).
Mentoring and Training Caregivers : Support new caregivers with orientation and
training (As Needed), ensuring they follow care plans and deliver quality services.
Provide ongoing guidance to enhance their skills and confidence.
Maintaining Communication : Collaborate with clients, family members, caregivers,
and other team members to ensure seamless coordination of care and address
concerns promptly.
On-Call Duties : Be able to respond and cover caregiver call-outs during on-call
hours (7 AM - 7 PM) as needed, Monday through Friday, and every other weekend.
Administrative Support : Assist the oSice with making and following up on calls
related to services such as insurance inquiries, customer satisfaction surveys, and
handling client or caregiver questions. Answer on-call inquiries, maintain accurate
records, and ensure proper documentation of interactions.
Emotional Support : Create a caring and compassionate atmosphere by oSering
emotional support to clients and their families.
Collaboration : Work with the care team and stakeholders to ensure continuity and
high-quality care delivery. Assist with community events that the agency may attend
or sign up for.
Shift Differential Premium : Receive premium pay for picking up shifts outside of
designated County.
Qualifications :
At least one year of caregiving or homecare experience.
Strong leadership and mentorship skills.
Excellent communication and interpersonal abilities.
Strong customer service skills and a commitment to client satisfaction.
Proficiency in Microsoft OSice (Word, Excel, Outlook) and other oSice tools.
Technologically savvy, with the ability to learn and use care management software
Familiarity with creating and following care plans.
Ability to work flexible hours, including weekends and on-call rotations.
Reliable transportation is required.
Why Join Us?
Comprehensive training and professional development opportunities.
A supportive and collaborative work environment.
The chance to grow within a rapidly expanding organization.
Join My Happy Place Homecare and be a part of a team dedicated to improving the lives
of clients and caregivers in our community!
