Case Manager

Vision

To end homelessness.

MISSION STATEMENT:

All youth experiencing homelessness and youth at risk of being homeless are empowered to be contributing, self-supporting members of their community.

JOB DESCRIPTION TITLE: Case Manager REPORTS TO: COO EMPLOYMENT STATUS: Regular, full-time CLASSIFICATION: Hourly LOCATION: 300 North Willow Street Wasilla AK 99654 FLSA STATUS: Non-exempt

GENERAL FUNCTIONS:

The Case Manger is an integral part of the My House team and is responsible for completing intake, create self-driven goals and connection to needed services that facilitate successful outcomes for our youth. Case managers work closely with Peer Navigators, Outreach, Trafficking, the 9 Star teams and other community supports in breaking down stigma,

removing barriers and building supports. Engage in traditional and recovery-oriented peer support tasks following the client’s case plan, including but not limited to, the coordination of related services such as, job training, medical needs, housing, budgeting, skill building, education, recovery and social supports. Responsible for assigned housing units.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Conduct a needs assessment, safety assessment, intakes into services and case plans.

· Coordinate services for homeless clients, including referrals for mental health, medical, dental and other ancillary services utilizing partner providers.

· Work closely with Nine Star for a hand up system that trains and empowers homeless youth.

· Coordinate services with Public Health and other medical providers that services for reproductive health, screening for STD/HIV and HEP-C and pregnancy, and birth control.

· Work with family members, the court system, social service agencies, hospitals, and other service providers to offer wraparound services for homeless youth.

· Conduct case staffing’s, provide feedback during case management and staff meetings.

· Spend time in schools and partner organizations working to build relationships that facilitate wraparound services for homeless youth.

· Communicate effectively and be part of a team of staff professionals working together to support and encourage homeless youth to set and accomplish goals, establish healthy boundaries and become productive.

· Participate in groups and organizations in the role of advocate for the organization as well as the homeless youth as needed.

· Maintain a professional posture with clients, community members and partners at all times, using appropriate language and positive feedback designed to offer constructive growth that benefits the overall mission.

· Represent MY House in a positive and proactive manner at all times.

· Facilitate the prompt completion of housing applications move-ins and move-outs.

· Enforces house rules and guidelines by providing support, guidance, and oversight that hold youth accountable in the upkeep of the home.

· Lead weekly house meetings, create weekly house chore assignments sheet and complete weekly sanitation walk troughs ensuring houses are keep up to standards of My House.

· To provide emergency on-call on a rotating basis for designated programs and be available to provide in-person coverage and supports when necessary.

· Other duties and tasks as negotiated.

MINIMUM REQUIREMENTS:

· Associate’s Degree in Social work, Psychology, Human Services, Counseling, or Substance Abuse/Addiction Counseling. Relevant experience may substitute for educational requirement on a year for year basis.

· Two (2) years providing case management services.

· Strong understanding of community resources and referral agencies

· If in recovery must be in remission for two (2) year and working a program of recovery

· CPR/First Aid/AED certified or able to obtain within 90 days of hire

· Continued employment is contingent upon receipt of a satisfactory state and federal background check, approved National Provider Identifier Standard (NPI) status, and state Approval as a Qualified Addictions Professional (QAP) or a Provisional (QAP)

· Must have a valid Alaska Driver's License and insurable under My House vehicle

insurance

PREFERRED REQUIREMENTS:

· Bachelor’s Degree in Social work, Psychology, Human Services, Counseling, or Substance Abuse/Addiction Counseling. Relevant experience may substitute for educational requirement on a year for year basis.

· Alaska Chemical Dependency Counselor Certification I (CDC I)

· Working knowledge of Motivational Interviewing and Trauma-Informed Care

· Current CPR/First Aid/AED certified

· Current NPI and QAP

SKILLS/COMPETENCIES

· Demonstrate the ability to respond to crisis situations and emergencies

· Working knowledge of housing resources, rapid rehousing, permanent supportive housing and transitional housing.

· Ability to deescalate agitated clients

· Ability to maintain healthy boundaries with clients

· Demonstrate flexibility, adaptability, and initiative

· Working knowledge of health care portability act (42CFR and HIPPA)

· Demonstrate positive work ethic

· Ability to communicate proficiently verbally and in writing

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.