Front Desk Assistant (Bilingual)

Responsibilities include, but are not limited to:

• Keep the front desk - main entrance tidy and presentable.
• Opening the center.
• Greet and welcome parents and children.
• Check weekly student changes and adjust tuition fees in Procare. Verify the County agency's vouchers (VPK, SR) and keep the info updated in the system.
• Collect and process tuition payments in the Pro-care System. Prepare bank deposits.
• Answer questions, address complaints, and give accurate information.
• Answer all incoming calls and redirect them or keep messages.
• Call parents when children are sick and notify them of any problem.
• Receive letters, packages, etc., and distribute them.
• Keep updated records and files. Complete the Opening Checklist every day.
• Create student files, and make sure all required forms are completed, signed, and received.
• Request parent documents needed to update students' files.
• Providing support to our Director and employees, assisting in daily office needs, and working with our company's general administrative activities.

Requirements:

• Knowledge of the ProCare System is a plus.
• Proven experience as an administrative assistant and/or front desk representative position.
• Having working experience in a daycare/school environment will be desirable.
• Familiarity with office machines (e.g. fax, printer, etc.).
• Knowledge of office management and basic bookkeeping.
• Proficient in English/Spanish (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills and team worker.
• Customer service orientation is a Must.
• High School diploma; additional qualifications will be a plus.
• Willing to undergo a background check, in accordance with local law/regulations. Meet basic requirements of local childcare regulatory agencies.
• Bilingual (English/Spanish) required.
• Willing to work: 6:30 am - 12:30 pm with flexibility in the afternoons (12:30 am - 6:30 pm).

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 30 – 35 per week

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• Morning shift
• No nights
• No weekends

Ability to Commute:

• Windermere, FL 34786 (Required)

Ability to Relocate:

• Windermere, FL 34786: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16