Customer Service and Sales Representative

We are looking for a reliable, proactive, and friendly Order Writer and Sales Representative to join our team at Fort Moore. The ideal candidate will be available both Saturday and Sunday, with hours from 2 PM to 8 PM on Saturdays and 12 PM to 8 PM on Sundays, for 1 to 2 weekends per month. You will join a supportive and team-oriented environment where collaboration and shared success are encouraged. If you are a dedicated, motivated individual ready to bring your best each weekend, we want to meet you!

About Us:

My Lineage is a global heraldry company specializing in family surname and coats of arms research. For over 16 years, we have dedicated ourselves to providing professional research and crafting custom hand-crafted products that stand out for their quality and attention to detail. We serve clients worldwide, including contracts with the US military, and are committed to helping families discover and honor their heritage to share with future generations.

Our Core Values:

• Thoughtfulness
• Customer First
• Dedication
• Collaboration
• Growth
• Initiative
• Accountability

Responsibilities:

• Order Writing: Accurately complete and review order forms, ensuring all information is correct and thorough. Your precision will prevent costly errors and keep our operations running smoothly.
• Customer Interaction: Provide top-notch customer service, assisting customers in filling out order forms, answering questions, and ensuring every interaction leaves a lasting positive impression.
• Order Entry: Enter orders into our database with a high level of accuracy and attention to detail.
• Attention to Detail: Meticulously check all fields on order forms, including contact information, embroidery details, graduation dates, billing information, and payment plan terms.
• Collaboration: Work alongside a dedicated team, sharing ideas and strategies to ensure accurate and efficient order processing.
• Professional Conduct: Arrive on time, meet the team on base, and conduct yourself with professionalism and pride. You represent the values and standards of My Lineage.

Requirements

• Availability both Saturday (2 PM - 8 PM) and Sunday (12 PM - 8 PM), 1-2 weekends per month at Fort Moore.
• Ability to work on a military base (background check may be required).
• Strong attention to detail and a good eye to ensure order form accuracy.
• Strong communication and interpersonal skills.
• A growth mindset and a willingness to embrace feedback for continuous improvement.
• A teamwork-oriented mindset, contributing to a supportive and efficient work environment.
• Prior sales or administrative experience is a plus but not required.

Compensation and Schedule:

• $375-$625 per weekend for 5 presentations (sometimes more), typically 2 presentations on Saturday and 3 on Sunday.
• Compensation is $50 per presentation plus additional bonuses based on the number of upsells forms filled out.

Perks and Benefits:

• Bonuses: Earn attractive bonuses based on the number of orders written and efficiency of your order processing and support.
• Growth Opportunities: Take advantage of opportunities for self-improvement and career growth within our company.
• Supportive Team: Work in a positive and encouraging atmosphere with team members who value mutual success.

If you are dedicated, reliable, and ready to join a dynamic and motivated team at Fort Moore, we’d love to hear from you!

Assessments:

At My Lineage, we ask all candidates to complete two brief assessments as part of our application process to ensure the best fit for our team. Please make sure to (1) submit your application through really and (2) complete these 2 assessments. Applications without both requirements completed will not be considered for further review.

For the first assessment, please click, or copy and paste the following link into your browser: https://assessment.predictiveindex.com/bo/4202/ECSalesRepresentative

Upon completion of the first assessment, you will receive a follow-up email from noreply@predictiveindex.com containing the second assessment. Please note that the second assessment is timed, lasting 12 minutes. Any unanswered questions will impact the final results.

When completing the second assessment:

• Ensure you are on a laptop or desktop using Google Chrome.
• Find a quiet environment free from distractions.
• Maintain focus for the duration of the assessment.
• Approach the assessment with a competitive mindset.

Your cooperation in completing these assessments is greatly appreciated, as they play a vital role in our hiring process.

How to Apply:

Interested candidates should (1) submit their resumes and (2) complete both assessments mentioned in the job description. Applications that do not meet these requirements will not be considered.

My Lineage is an Equal Opportunity Employer, committed to creating a diverse and inclusive environment for all employees.

Job Type: Contract

Pay: $150.00 - $250.00 per day

Benefits:

• Employee discount
• Flexible schedule

Compensation Package:

• 1099 contract
• Bonus opportunities
• Commission pay
• Monthly bonus
• Performance bonus
• Quarterly bonus

Schedule:

• 12 hour shift

Ability to Commute:

• Parris Island, SC 29905 (Required)

Ability to Relocate:

• Fort Moore, GA 31905: Relocate before starting work (Required)

Work Location: In person

Salary : $150 - $250