Dispatcher/Call Center

Job Description

Position Summary :

A Logistics Navigator coordinates and schedules transportation services, ensuring smooth communication between clients and drivers while maintaining high-quality customer service.

Key Responsibilities :

• Manage incoming and outgoing calls for service requests.
• Schedule and dispatch drivers effectively, optimizing routes.
• Communicate real-time updates and changes to drivers and clients.
• Monitor and address issues, ensuring timely resolutions.
• Maintain accurate logs of service calls, schedules, and incidents.
• Provide exceptional customer service and resolve client concerns.
• Collaborate with team members to ensure operational efficiency.
• Use dispatch software and tools proficiently.

Qualifications :

Key Cultural Values :

Why Join Us?

Salary : $18