What are the responsibilities and job description for the Vet Assistant/ CSR position at My Pet's Vet - San Antonio?
Job Description
Job Description
My Pet's Vet is looking for a Customer Service Representative with growth opportunities at our San Antonio, Texas Animal Hospital. At My Pet’s Vet, our main goal is to create a happy and positive work culture. We achieve this by creating flexible work schedules, establishing good workflow and labor appropriation within the hospital, acknowledging achievements using frequent pay evaluations, assisting with continuing education, and rewarding all staff members through bonus programs. Most of all we want to provide the best care possible to our patients, in turn, giving you a sense of pride in your work. Join us in upholding and preserving our company’s motto “Healthy Pets and Happy Parents!” Apply today!
Your basic duties as a CSR are :
Greeting Clients
Answering Phones
Differentiating Between Routine and Emergency Cases
Scheduling Appointments
Admitting and Checking Out Patients
Processing Payments
Communicating Information Between the Clients and Our Staff
Your basic duties as a Vet Assistant are :
Take great care of our patients
Restraint of patients during procedures
Cleaning kennels, exam rooms and treatment tables
Run and set up lab tests
Set up and clean up before / after surgery
Unload inventory
Assists in taking digital x-rays
Work closely in support of our Veterinary Technicians and Doctors
Qualifications and Skills
We are looking for a candidate who has at least one year of experience in the animal care industry
Excellent customer communication skills.
Motivated and passionate about helping animals is a must
Education : High School or Equivalent
Experience using multiple-line telephone systems.
Excellent animal-handling skills
Ability to properly restrain patients
Ability to complete assigned tasks in the time allotted without direct supervision.
Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
Excellent interpersonal communication skills.
A commitment to outstanding client service.
Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
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