What are the responsibilities and job description for the Hotel Front Desk Agent position at My Place Hotel - Randolph, VT?
FRONT DESK AGENT
Job Summary
Our brand new 64-room My Place Hotel – Randolph, VT is looking for Front Desk Agents. Only candidates with excellent customer service skills will be considered. Must be proficient in customer service, handling customer complaints, cash handling and computer experience.
Benefits and Perks
- Salary commensurate with experience.
- Part-time and full-time employees start earning paid vacation time right away.
- A host of benefits are available for full-time associates including major medical, dental and vision plans. Short-term and long-term disability, accident, critical illness, and many other ancillary benefits are also available.
Responsibilities and Duties
Some duties include:
- Running daily operation of the front desk while maintaining brand standards.
- Handling and resolving all guests issues/concerns while maintaining high guest satisfaction scores.
- Must be able to work at a fast pace and multi-task.
- Performing check-ins, check-outs, incoming reservations, receiving shipments and maintaining cleanliness of common areas.
- Must be capable of working independently with minimal supervision and exhibit great decision-making skills.
Qualifications and Skills
- Clean and professional appearance.
- Ability to communicate clearly and effectively, written and verbal.
- Ability to utilize basic technology including smartphones, tablets and computers.
- Must be available to work weekday and weekend shifts.
Work Location
My Place Hotel – Randolph, Vermont
2440 Vermont Route 66
Randolph, VT 05061
https://www.myplacehotels.com/locations/my-place-hotel-randolph-vt
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Night shift
- Overnight shift
Ability to Commute:
- Randolph, VT (Required)
Work Location: In person
Salary : $17