What are the responsibilities and job description for the Sales Development Specialist (Bilingual English/Mandarin and/or Cantonese) position at My Senior Health Plan?
Job Type
Full-time
Description
My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Sales Development Specialist to join our growing team in Brentwood, TN. If you have a strong background in sales, business development, and customer service, and are passionate about making a difference in the lives of seniors, we want to hear from you!
Position Overview: Are you a recent college graduate with a knack for communication and a drive to succeed? Or looking for a career change? Do you speak Mandarin and/or Cantonese fluently? We want you to join our team as a Bilingual Junior Business Development Specialist! In this role, you’ll connect with Chinese-speaking clients, promote our services, and help set up appointments for our licensed sales team. This is a non-commissioned position, focusing on expanding our outreach and making a real difference in the lives of seniors.
Key Responsibilities
What We’re Looking For:
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
$20/hr-$23/hr
Full-time
Description
My Senior Health Plan, a leader in the Medicare B2C space for nearly 20 years, is looking for a motivated and energetic Sales Development Specialist to join our growing team in Brentwood, TN. If you have a strong background in sales, business development, and customer service, and are passionate about making a difference in the lives of seniors, we want to hear from you!
Position Overview: Are you a recent college graduate with a knack for communication and a drive to succeed? Or looking for a career change? Do you speak Mandarin and/or Cantonese fluently? We want you to join our team as a Bilingual Junior Business Development Specialist! In this role, you’ll connect with Chinese-speaking clients, promote our services, and help set up appointments for our licensed sales team. This is a non-commissioned position, focusing on expanding our outreach and making a real difference in the lives of seniors.
Key Responsibilities
- Scheduling: Receiving and scheduling appointments for inbound calls.
- Lead Engagement: Use our company’s systems to create successful live transfers and appointments with potential clients.
- Service Promotion: Clearly and professionally communicate the benefits of our services to prospective clients.
- Sales Skills: Learn and apply effective sales techniques and rebuttals to engage potential clients.
- Product Knowledge: Gain a solid understanding of Medicare basics and the insurance products we offer.
- Continuous Improvement: Embrace feedback and coaching to continuously improve your performance.
- Client Relations: Build strong relationships with clients and keep them engaged throughout the conversation.
- Compliance: Ensure all communications and processes adhere to CMS phone and email compliance guidelines.
- Calling Duties: Manage outbound and inbound calling projects, making daily calls from provided lead lists.
- Data Collection: Complete basic intake of prospect and client information as needed.
What We’re Looking For:
- Education: Recent college graduates or those with a few years of experience in a related field.
- Language Skills: Fluency in Mandarin and/or Cantonese is required.
- Communication: Excellent oral communication skills, with the ability to speak persuasively and listen effectively.
- Learning Attitude: Eager to learn new skills, including sales techniques and Medicare product knowledge.
- Tech Savvy: Comfortable with technology and tools such as Salesforce CRM, dialer systems, and Microsoft Teams.
- Professionalism: Approaches tasks with enthusiasm and professionalism, even in a fast-paced environment.
- Dependability: Reliable, punctual, and committed to achieving team goals and personal development.
- Stationary role, operating a computer and office equipment.
- Light lifting (up to 25 lbs.).
- Office environment with occasional movement within the workspace.
- Competitive hourly base pay with monthly performance-based bonuses. Monthly incentives include up to $1,500 from January to September, and up to $2,100 from October to December.
- Health insurance (medical, dental, vision) with 70% employer paid.
- 401(k) plan with matching and profit-sharing.
- Paid vacation, sick time, and company holidays.
- Positive work environment.
- No cold calls, all warm leads.
- Opportunity to pursue certification as a Licensed Medicare Sales Representative, with paid study resources and exam materials. Plus, the potential to earn up to $100k as you advance in your role.
My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.
- All offers of employment are contingent upon successfully passing a pre-employment drug test and background check. My Senior Health Plan.com Inc. participates in E-Verify.
$20/hr-$23/hr
Salary : $20 - $23
