What are the responsibilities and job description for the Virtual Travel Planner position at My Travel Connection?
Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.
Location: Remote (Work from Home)
Job Type: Full-time or Part-time
Core Responsibilities:
Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.
Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.
Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.
Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.
Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.
Qualifications:
No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.
Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.
Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.
Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.
Benefits:
Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.
Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.
Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.
Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.
Apply Now - Your Adventure Awaits!
Laptop and or smart phone and Wifi is required.
BenefitsOngoing Training
Flexible Schedule
Certifications included
Work Remote
