AI Operations Engineer with ITIL Process Support Specialty

Hello,

Job Title : AI Operations Engineer with ITIL Process Support Specialty

Location : 100% remote work.

Can work on either C2C or on W2 contracts.

Must have :

We are needing candidates who have at least 15 years of experience with Consulting in Data, Machine Learning, and GenAI solutions.

• Enterprise Consulting experience with a focus on Data, Machine Learning, and GenAI solutions (15 years preferred)
• Proficiency in designing and delivering solutions that leverage GenAI technologies (e.g., LLMs, Foundation Models)
• Deep familiarity with relevant concepts and models / technologies (e.g., transformer models, prompt engineering, model fine-tuning)
• Experience delivering and scaling complex infrastructural solutions across diverse platforms
• Ability to translate complex processes and business problems into technical solutions

Strong knowledge of :

Proficient knowledge of :

Nice to have skills (if any) :

Detailed Project Tasks / Scope of tasks :

This AI Operations Engineer with ITIL Process Support Specialty will working within a broader team to ramp up to provide operational support by the target go-live date, March 1st, 2025. The services to be performed include :

Level 3 support for issue identification, diagnosis, escalation, resolution, and coordination with key stakeholders and providers (e.g., NVIDIA, OpenShift).

risk assessment, CVE scanning, patching, and remediation.

including pipeline development and operation of end-to-end deployment processes.

including pipeline development and operation of end-to-end deployment processes.

Thanks

Srujana

Email : srujana.b@my3tech.com