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Front Office Coordinator- Talent Search

MyCare Medical
Palm Beach Gardens, FL Full Time
POSTED ON 1/2/2025
AVAILABLE BEFORE 1/31/2025
"This role is an Evergreen position. We have rotating needs within 15 miles of the posted location. Please apply to this posting to be considered for positions within that radius."

Job Summary

The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in & check-out processes and referral coordination duties.

Job Responsibilities

  • Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary
  • Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels
  • Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients
  • Maintaining inventory of new patient forms and office supplies required for front desk activities
  • Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients.
  • Providing patients the proper documentation for quick referrals using preferred network

  • We are seeking a Nurse Practitioner to join our team; someone who wants to practice medicine with a focus on patient care at our established clinic in West Palm Beach, Florida.

    Essential Responsibilities

    • Demonstrates both autonomy and proficiency in performance of comprehensive health assessments for the Medicare Advantage patient population.
    • Collaborates with member’s primary care physician to create a care plan focused on prevention, early detection and timely intervention.
    • Observes the scope of practice in the state in which he or she is licensed and working in.
    • Communicates with physicians and family members during transitions of care.
    • Effectively communicates with all members of the care team and facilitates a medically appropriate and effective plan of care to avoid unnecessary duplication of testing, and fragmentation of care.

    Education & Qualifications

    • Certification through the American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) Certification through the American Academy of Nurse Practitioners (AANP) or American Nurses Credentialing Center (ANCC) program focusing on adult medicine
    • Currently licensed as an Acute, Adult/Gerontological or Family Nurse Practitioner in the state of practice or the ability to obtain a license prior to employment
    • Holds or is eligible for DEA licensure and CDS licensure (if required in the state of practice)
    • Up-to-date CPR Certification and Basic Cardiac Life Support certification.
    • Strong organizational and prioritization skills.
    • Ability to use Electronic Medical Record (EMR) system – specifically ECW
    • Knowledge of Medical Advantage, HEIDS, MRA and ICD-10 Coding
    • Comfortable managing a primarily Medicare-aged patient population
    • Demonstrated ability to problem-solve complex and multifaceted situations.

    Confidentiality: As an employee of MyCare Medical, you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, personnel salaries, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

    #INDP

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