What are the responsibilities and job description for the Sales BDC Representative position at MYERS AUTO GROUP BRK BG LLC?
Sales Business Development Opportunity for Brooksville!!
Buick GMC Brooksville is seeking an experienced Automotive BDC Representative to join the department, handling high-volume inbound customer requests for an exceedingly desired brand with an excellent reputation. We're looking for a person with a strong interest in pursuing a career in sales and technology to join our friendly team full-time.
Previous Automotive BDC Experience Required
A BDC agent is the backbone of a successful company, and we are looking for a team player!
BDC Representative Responsibilities:
- Generate appointments and by means of proactive inbound and outbound prospecting and lead activity management to qualify and market to potential customers.
- Set appointments.
- Respond to internet leads immediately.
- Work live chat program.
- Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings.
- Provide superior customer service and achieve the highest degree of customer satisfaction.
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
- Direct customers to product information resources, including those available on the internet.
- Check email frequently and respond to inquiries immediately.
- Promptly respond to call-ins and internet car sales inquiries.
- Facilitate car sales by collecting customer data.
- Perform other tasks as assigned by the Manager and General Manager.
Requirements:
- Positive and energetic, excellent communication and listening skills.
- Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive attitude.
- Meet and exceed established sales goals.
- Follow established sales techniques and processes.
- Attend all required training, whether online or in person.
- Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic.
- Strong Computer skills a must.
- Acceptable attendance is mandatory. Weekend and evening availability required.
- Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
- Ability to pass background check and pre-employment drug screen.
Benefits:
- 401(k) with employer match
- Dental insurance
- Vision insurance
- Disability insurance
- Health insurance
- Paid time off
DFWP/EOE