Cashier Receptionist

Description

Aston Martin / Jaguar / McLaren Palm Beach is hiring! We are looking for two experienced Receptionist/Cashiers to join our team!

This position’s purpose is to greet visitors to the dealership in a professional and welcoming manner, both in person and over the phone. Your responsibilities also include the processing of payments according to established company policy and guidelines, to close and receipt payments for Service, Parts, and Sales departments and more. This is a great career choice for an applicant who enjoys an exciting, fast-paced, and rewarding environment.  Our business runs on a culture of integrity, and we pride ourselves on providing excellent customer service.

Qualifications

RESPONSIBILITIES:

• Correctly verify payer's identity, required personal Information and amount of ticket.
• Process payments accurately based on payment type and established company policy.
• Obtain proper authorization for payments when required (based on dollar amount limits.)
• Capable of prioritizing work, recognizing urgency of greeting and servicing customers professionally.
• Properly close Repair Orders (ROs.)
• Must be able to meet and exceed productivity expectations set by manager.
• Must follow all established department and company policies and procedures, utilizing best practices.
• Must be team-oriented, flexible, and focused on maintaining a high level of customer service.
• Must be able to work all scheduled hours, including overtime and weekends, if necessary.
• Assist in dealership physical inventory as scheduled.
• Responsible for own deposit envelope, including balancing cash drawer and closing Parts and Service tickets daily.
• Perform other tasks as assigned by your manager.
• Must be able to perform all essential functions with or without reasonable accommodation.

DFWP/EOE

REQUIREMENTS:

• Knowledge of payment methods (checks, money orders, credit cards, etc.)
• Utilize basic math skills.
• Ability to work closely with other departments to meet customers' needs and company expectations.
• Perform standard office duties such as filing, computer skills (MS Office), faxing.
• Excellent telephone skills.  Able to effectively and professionally communicate with internal and external customers including vendors, managers, office staff, and all other company employees.
• Knowledge of mail package service procedures, including UPS and FedEx, helpful.
• Knowledge of processes for extended warranties is a plus.