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SERVICE CONCIERGE/RECEPTIONIST

Myers Auto Group
SPRING HILL, FL Other
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/20/2025

Job Details

Job Location:    Ford Spring Hill - SPRING HILL, FL
Position Type:    Full Time
Education Level:    None
Salary Range:    $15.00 Hourly
Job Shift:    Day
Job Category:    Admin - Clerical

Description

                 Ford Spring Hill is looking for an energetic and friendly Service Concierge to join their team. This is a highly valued position as you must interact with our customers in a professional and courteous manner, set service appointments and manage Client Services.

 

 

 

Qualifications


 

       JOB QUALIFICATIONS

  • Understand and utilize basic math skills.
  • Comprehend Repair Order and warranty processes.
  • Perform standard office duties such as filing, computer skills, faxing.
  • Good communication skills; able to effectively and professionally communicate with internal and external customers including: customers, vendors, managers, office staff and all other company employees.
  • Experience using computer and credit card machines preferred.                                  
  • Receive incoming Service calls, schedule appointments, quote prices, coordinate pick-ups / deliveries.
  • Follow-up on quotes and maintain accurate notes.
  • Track Special Order Parts (SOP).  Verify accuracy and receipt of part(s), review history for prior completion, call customer to set appointment.
  • Capable of prioritizing work, recognizing urgency of greeting Sales and Service customers in a friendly and professional manner.
  • Must be able to meet and maintain (preferably, exceed) all expectations set by department manager.
  • Meet client needs: set appointments, arrange transportation and other service needs within the established CSI guidelines.
  • Work well in a team environment and support Service drive staff.
  • Must be able to work all scheduled hours, including overtime and weekends, if necessary.
  • Properly close ROs.
  • Perform other tasks as assigned by department manager.
  • Must be able to perform all essential functions with or without reasonable accommodation.

 

WHAT WE HAVE TO OFFER

 

  • Paid training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
  • Comprehensive benefits program, including health care options (medical, dental and vision) and 401(k) retirement plan with company match.
  • Company provided basic life insurance to all full-time eligible employees an amount of 1x your salary at no cost to you.
  • Family owned, values-driven culture built on integrity, professionalism, excellence, and teamwork.

DFWP/EOE

 

Salary : $15

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