Salesforce Administrator, Ship With Amazon

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

Description

Join Ship with Amazon to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.

It's no secret that Amazon relies on its technology to deliver millions of packages every day to its customers - on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in ... read on).

Key job responsibilities

Key job responsibilities

• Develop and analyze complex Salesforce business processes, including data management and lighting flows.
• Design, develop and deploy solutions, including the application and custom objects and fields, lightning flows etc. using Visual Studio code and Git for version control.
• Perform periodic and ad-hoc testing to ensure data accuracy and integrity in Salesforce.
• Troubleshoot issues that arise with Salesforce applications and configurations.
• Manage stakeholder and customer expectation for both technical and operational support.
• Perform release management for Salesforce.
• Monitor performance trends and recommend solutions.
• Maintain documentation, define best practices and communications
• Provide subject matter expertise on Salesforce platform, processes and solutions.
  
  

Basic Qualifications

BASIC QUALIFICATIONS

• 5 years of experience as Salesforce Administrator.
- Working knowledge of Salesforce Sales/Service/Account Engagement Clouds, Salesforce Communities, Data Cloud, SF DevOps, and other cloud technologies.
- Demonstrated ability to define, refine and implement processes, procedures and policies.
- Outstanding written and verbal communication capabilities.
- Able to adapt to new technologies, learn quickly, and manage high ambiguity.
  

Preferred Qualifications

• Salesforce.com Accredited Advanced Administrator.
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.