What are the responsibilities and job description for the Business Support, Events position at myGwork?
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.
What this job involves :
Event Coordinator to lead a first class team delivering a large number of high profile events in an energetic, high tech, corporate environment. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible : customer service, organization, collaboration, leadership, and team development.
Event Program
Oversee the full life cycle of events from inception, client collaboration and scheduling to implementation for experiences ranging from meetings to elaborate productions at the site level
Ensure effective management of an events program and calendar for as many as 65 events per week in meeting and event spaces across multiple buildings
Lead team in designing fun, educational, social and participatory events engaging the client population
Lead the evaluation and feedback process post-event and create plan to implement changes and improvements
Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers
Leadership
Lead Manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
Provide excellent onboarding, training, and team building
Actively support an environment of teamwork, cooperation, performance excellence and personal success
Participate in the individual performance management program and personal development planning for members of the team
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site / s
Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence
Client Relationships
Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded
Foster an environment of constant, quality communication between the team and the client
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the client, as reflected by client feedback
Finance Management / Cost Control / Profitability
Assist the Event Requestor, Client and Manage, Facilities to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities
Ensure that operational expenditure for the site / s is managed within agreed budgets and identify efficiencies
Assist with the annual budgeting and quarterly forecasting processes for the site / s.
Manage payments to vendors where applicable, using available systems, complying with all relevant policies
Provide accurate event, financial, and KPI reporting to both the client and JLL
Sound like you? To apply you need to possess :
An Associate's or Bachelor's degree in Hospitality, Facilities, Property, Business or related field desirable
3 years prior experience in events, facilities / property management, hospitality or related field preferred
Proficiency in a range of information technology tools and platforms
Strong analytical, organizational and presentation skills
Excellent communication and problem solving skills
Ability to work independently with little supervision and effectively deal with stressful situations
LI-DNI
