What are the responsibilities and job description for the Managing Director position at myGwork?
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.
The Managing Director is accountable for driving growth, building relationships, leading high performing teams who develop and maintain exceptional client delivery. They are an expert in the Consumer Goods and Services industry, specifically manufacturing and / or media entertainment. They coach Account Directors on team management and service excellence and are future-ready in their approach to business development and industry trends.
Primary Responsibilities
Inspires and Establishes Strong Client Relationships
Ensure the vision and strategy of the account plans are implemented and align with client objectives and interests.
Meet frequently with C-Suite executives and client real estate leaders to highlight results. Present both thought leadership and solutions to shape the clients buying vision over time and position JLL for growth opportunities.
Proactively solicits and responds to feedback and input from client utilizing voice of the customer and client care programs to drive strong client loyalty.
Achieve reference status with all clients which demonstrates best in class service delivery that can be leveraged to expand our business.
Drives Future-Ready Business Growth
Recognize opportunities for organic account growth, then articulates the value proposition and ensure its implementation across the platform.
Proactively prepare for all client renewals - striving for a no bid renewal.
Develop innovative strategies to ensure year-over-year growth on the accounts.
Partner with the Solutions Development team, leverage external networks to further sales and business development efforts. Support pursuits in the region by providing operational input to the Solutions Development team.
Drives revenue growth across the region. Identifies opportunities, both on account and within professional network, to generate additional revenue - engaging the right cross-functional resources to win
Visible leader at industry events and on social media
Achieves Financial Results through Intentional Leadership
Take ownership of profit, loss, and growth for aligned accounts.
Invest in client relationships with intention, driving additional margin and maximizing JLL's long-term value.
Develops and Leads High-Performing Teams to Win Together
Recruit, develop and retain top talent for all key roles
Create high-performing, integrated teams that are committed to delivering sustainable operational excellence.
Manage and coach Account Managers on their performance progress and developmental goals including analyzing strengths, and areas of opportunity for growth into actionable career development plans.
Manage Account Manager rotations in a pro-active and structured manner to avoid any client disruption.
Accountable for networking with diverse external candidates to improve the workforce talent.
Direct reports may include Account Directors and Group Account Executives.
Job Requirements
Education
Bachelor's degree required, with broad business experience acquired through work, an MBA, or similar post-graduate studies.
Personal characteristics
The successful candidate will be an innovative, future-ready thinker with high ethical standards. They must possess strong communication skills, the ability to inspire and influence others, and demonstrate the following qualities aligned with our leadership behaviors :
Inspire
Communicate a compelling vision, motivate teams, and drive positive change.
Win Together
Foster collaboration, build strong relationships, and create an inclusive environment.
Simplify
Distill complex ideas into clear actions, streamline processes, and enhance efficiency.
Be Intentional
Make purposeful decisions, set clear goals, and drive meaningful results.
Be Future Ready
Anticipate industry trends, embrace innovation, and prepare the organization for future challenges.
Client Focus
Dedicated to exceeding client expectations, ensuring excellence in delivery through innovative, future-ready solutions.
Compensation varies by geography
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