What are the responsibilities and job description for the Configuration Specialist position at Myicarehealth?
DescriptionWorking in a collaborative team environment, maintain the configuration of providers, locations, groups, plans, and benefit limits in the managing system. Ensure accurate and timely completion of production tickets assigned to ensure client satisfaction and retention.Essential Functions : Add and update Benefit Limits, Groups, Plans, new providers, and new locations in the system.Upload fee schedules.Responsible for accurate set up of Direct Deposits.Configure and provide appropriate Web portal access to client.Generate and deliver reports as requested, timely and accurately.Responsible for new business configuration setups following established processes / protocols.Perform other duties assigned by the supervisor.RequirementsJob SpecificationsTypically has the following skills or abilities : 2 years of experience in health insurance information, claims, and data management systems.Strong understanding of health plan terminology.Computer proficient, including Microsoft Excel and other MS Office tools.Must have strong analytical and critical thinking skills.Highly motivated and reliable individual with a strong sense of urgency.Strong Communication skills (Verbal and written).Must be able to meet tight deadlines.Must be able to manage multiple tasks and production tickets simultaneously while maintaining a high degree of accuracy.Follow prescribed directions, processes, and protocols.#J-18808-Ljbffr
